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Graduates

Connect Plan Management
  • Exciting graduate opportunity to experience the whole business
  • Friendly and supportive team
  • Growing business with future career growth potential

We are recruiting graduate roles for 2022 to support our team and our NDIS customers, their support coordinators and providers. This opportunity will suit graduates with degrees in social work, psychology, business or related disciplines. We are looking for graduates with great communication skills, an interest in supporting people with disability and and have good attention to detail. If that’s you, we’d love to hear from you!

Connect Plan Management is a specialist, independent NDIS registered plan management agency based in Brisbane. We help NDIS participants achieve choice and control in their chosen supports by acting as a financial agency to pay supplier invoices on behalf of participants.

ABOUT THE ROLE

Our graduate program is a 12 month program that will give you exposure to each of the core elements of our business - invoice processing and administration, customer care, onboarding and business development. The role offers an opportunity to develop skills and knowledge about the National Disability Insurance Scheme (NDIS) in a dynamic, growing company.

The NDIS is Australia’s first national Scheme for people with disability. It currently supports more than 500,000 Australians with permanent and significant disability with funding for supports and services.

Watch the below video to see the feedback and experiences from the first intake into our graduate program!

You will be required to have an NDIS Worker Screening clearance or be eligible to obtain one (at our cost) for this role.

Your graduate program journey

Following induction, your initial rotation will be in the invoice team. You will develop skills in processing invoices, invoice management, claiming and issues resolution. Over the year, you will be rotated through the customer care, onboarding and business development teams where you will gain experience and develop skills to:

  • Answer inbound phone calls, provide advice and take appropriate actions
  • Respond to inbound customer and stakeholder queries
  • Provide NDIS participants information on their NDIS plans and budgets
  • Work with participants and support coordinators to onboard new customers
  • Work with our business development team on expos and meetings

You will be supported by your buddy (who has been through the grad program), your team leader and regular meetings with our Director. You will develop a strong understanding of the NDIS through weekly team meetings and in-house training.

ABOUT YOU

  • Qualifications in Business, Social Work, Arts, Psychology or a related discipline
  • Strong written and verbal communication
  • Interest in helping people with disability
  • Good attention to detail
  • Someone who enjoys working collaboratively as part of a team
  • Ability to maintain privacy and confidentiality

WHY US?

We have grown over the last four years with the rollout of the NDIS in Queensland. We have a great team that work very closely together and we delight in being able to help NDIS participants exercise choice and control for their chosen supports and achieve their goals. We work collaboratively with the aim of building long lasting relationships.

BENEFITS

  • Initial and ongoing training
  • Great opportunity to develop broad understanding of the business through structured rotations in business functions
  • A supportive team environment
  • You will have real impact on outcomes for people with disability
  • Modern office environment at Cannon Hill close to public transport and amenities
  • Competitive salary

How to apply

This job ad has now expired, and applications are no longer being accepted.

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