About Cooma Challenge

Cooma Challenge Limited (CCL), established in 1954, has a proud history in the Snowy-Monaro region of supporting people with disabilities, and in recent years our services have expanded to support older people.

As we have grown we have maintained our overriding commitment to quality care, which is tailored to meet the needs of individuals, enabling them to live the life they choose by providing the right services at the right time.

We employ more than 100 people, including people with disability participating in supported employment, and we deliver services to more than 200 people in our local community.

Our core beliefs underpin our work: compassion, respect, enabling, inclusion, innovation.

About this role

As CCL’s Services Manager, you will lead a team of passionate people to ensure delivery of quality service for our clients within the scope of NDIS Practice Standards, Aged Care Quality Standards (under the Commonwealth Home Support Program), Award and other legislation.

This role is a senior role in the organisation, and you will be working collaboratively with the CEO, Operations Manager and Board of Directors to ensure CCL is sustainable and successful.

Key responsibilities of the role include:

• Strategic Direction and Budget Responsibilities – collaborating, reporting, identifying growth opportunities, actively contributing to projects
• Compliance – maintaining and sharing up-to-date knowledge of the NDIS and CHSP, actively contributing to the development and review of policies, procedures and processes
• Leadership Responsibilities – providing leadership and supervision to your team through support, communication, delegation, information sharing, mentoring and enabling
• Communication and Culture – promoting a positive culture, addressing and resolving concerns, developing and maintaining respectful professional relationships

About you

You will have considerable experience in managing Disability Support Services, preferably in a community-based organisation, and ideally you will have tertiary qualifications in a Human Services, Disability or related discipline.

You will also have:

• High level interpersonal and communication skills, including writing skills
• Strong leadership and people management skills
• A comprehensive understanding of the disability sector, including expert knowledge of the NDIS and CHSP
• Business and financial management skills
• Enthusiasm, initiative and a positive “can do” approach that is flexible, responsive and creative

The position is full-time, based in Cooma, NSW. A salary will be negotiated with the successful candidate and this will include generous salary packaging. SCHCADS Award provisions will apply.

The full Position Description including detailed selection criteria can be obtained from our website www.coomachallenge.org.au/careers.

If you would like to discuss this role further, please contact Caroline Fox on 02 6452 2156.