Make a real difference in the lives of people with disability

Cerebral Palsy Alliance is innovative and pioneering brand with divisions in research, advanced technology, advocacy and intervention for those living with cerebral palsy and similar disabilities.

About the role

The Acquisition Coordinator plays a pivotal role in our Individual Giving team by acquiring and engaging CPA's incredible donors. Reporting to our Snr Acquisition Manager, this role is responsible for supporting the implementation of CPA's national acquisition strategy across multiple fundraising channels including face to face, telemarketing, direct mail and digital. The role supports the significant growth in donor acquisition planned for the next 3 years in order to achieve agreed donor, supporter and revenue targets and build a sustainable income stream to help the organisation achieve its mission.

This role is a full-time position and is located at our head office in Allambie Heights.

Please note

Cerebral Palsy Alliance has a relentless commitment to the safety and wellbeing of our clients and staff, as such all employees at CPA must already be or have the intention to be triple vaccinated against COVID-19, prior to the start date.

What we can offer you

People are at the heart of what we do! Working for us, you'll find highly experienced, professional and creative people who share our commitment to our clients.

• We understand you have a busy life, so have leave options that will enable you to maintain a true work-life balance
• Competitive total remuneration packages plus an option of the Meal and Entertainment card
• 12 weeks paid maternity leave and 2 weeks paid paternity leave
• Outstanding career growth opportunities and our world class training through our inhouse Training Alliance, our inhouse registered training organisation - https://trainingalliance.edu.au/
• Health and wellbeing benefits such as Fitness Passport, an annual wellbeing allowance and Employee Assistance Programme
• Access to external corporate events/conferences
• A place where you are valued, supported and where you truly can make a difference
• Inspiring and rewarding work culture

We seek a self-motivated individual with:

• A huge appreciation for donors and the impact that have on an organisation like CPA to achieve its mission
• Tertiary qualification in Marketing or related field will be highly regarded
• At least 1-2 years direct marketing experience (Not for Profit experience will be highly regarded)
• Superior project management skills, with well developed analytical, problem solving and decision-making skills
• Demonstrated understanding of the critical success factors or direct marketing programs
• Strong analytical and numeracy skills
• Demonstrated experience in maintaining relationships and resolving conflict or conflicting priorities with third party suppliers and stakeholders
• Excellent communications skills, both written and verbal working with a high level of attention to detail
• Team player with a "can do" attitude

You will be responsible for:

• Management of day to day complexities of CPA's multi-channel acquisition activity including but not limited to locations management, handling and reporting of donor enquiries, fundraiser and caller training.
• Serving as the first point of contact and maintaining positive relationships with all third-party suppliers including face to face, telemarketing, creative agencies, printers and mail houses
• Reporting of key metrics across all acquisition channels to support key decisions made by the Snr Acquisition and Snr Retention Managers
• Maintain awareness of the Public Fundraising Regulatory Association (PFRA) standards and other external legislative requirements to ensure fundraiser and supplier compliance.
• Collaborating with the Snr Acquisition Manager to develop annual budget and financial targets and KPI's to ensure key objectives are developed and implemented in line with the overall fundraising strategy.
• Working collaboratively and maintaining positive working relationships with internal fundraising teams including the Donor Retention team, Donor Support team and Digital teams to help maximise donor retention and extension
• Providing full support and assistance to the Snr Acquisition Manager as required

Licenses / certifications required

• NSW Driver's License (minimum P2)
• Current NDIS Worker Screening Check (or willingness to obtain prior to commencement in the role)
• Current First Aid and Current CPR Certificates (or willingness to obtain prior to commencement in the role)
• Current WWCC (or willingness to obtain prior to commencement in the role).

For more information about the role please call Tiffany Mooney on 029975 8890 and to learn more about CPA please visit our website https://cerebralpalsy.org.au/work-with-us/careers/employee-benefits/

We encourage you to apply at your earliest convenience as applications may be reviewed prior to the closing date and the closing date may be brought forward without notice.

Important information

• Cerebral Palsy Alliance is an Equal Opportunity Employer. We strongly encourage applications from those who identify as having a disability, identify as being Aboriginal or Torres Strait Islander, are culturally and linguistically diverse (CALD) or sexuality and gender diverse (LGBTIQA+)
• Cerebral Palsy Alliance upholds, advocates for, and protects the rights, wellbeing and safety of people with a disability. We are a child safe organisation and all workers are responsible to adhere to the NDIS Worker Code of Conduct.