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Contact Workers - OOHC - Multiple Positions

Creating Links (NSW) Limited

About Creating Links

Creating Links is a vibrant, boutique not-for-profit community organisation located in Bankstown that focuses on developing dynamic, resilient, confident and inclusive communities and families. Established in 1972, we are now celebrating 50 years of operating where we continue to grow and diversify our services to meet the needs of the community.

Creating Links is going through an exciting period of change where we are investing heavily into our team members. A strong aim is to upskill and grow our people, ultimately retaining our team members through offering career development opportunities within our organisation. Through having skilled and supported team members we are able to achieve our ultimate goal of providing quality services to the community.

About the team

Our Out of Home Care (OOHC) department has recently welcomed a new Executive Manager who has an incredible vision of ensuring that we focus on the quality of services provided. Additionally, the organisation is heavily investing in professional development as we aim to upskill our staff and allow them to grow internally within the organisation.

We are currently seeking Contact Workers (Casual) to support the Out of Home Care Team. This position will work directly with children and young people in both general foster care and kinship care, providing high-quality supervision for visits with their birth family members.

We want to invest a lot into our Contact Workers, we see the potential this role has. Therefore, we want to allow our Contact Workers to become highly skilled and trained professionals that have the potential professionally grow into other opportunities with us.

As a Contact Worker, your duties will include

  • Arrange support, and supervise contact visits between children and young people and their family;
  • Transport children and young people and their carers to appointments;
  • Assist children and young people to develop relationships and maintain positive interactions with their family of origin through engaging contact experiences;
  • Ensure all records/case notes are accurate and maintained in line with the policies and procedures, the legislation, and the Office of the Children’s Guardian (OCG) requirements;
  • Record and discuss any concerns around child safety with Case Managers and/or the Team Leader;
  • Make ‘risk of significant harm’ reports to the Community Services Helpline when deemed necessary in consultation with the Team Leader or Manager.

The ideal candidate will meet the following criteria

  • Minimum tertiary education of Certificate IV in community studies, psychology, or social work;
  • Demonstrated knowledge and skills in working with families with complex needs;
  • An understanding of child protection and child development;
  • Strong verbal and written communication skills;
  • Ability to meet flexible hours including evenings and weekends, and to work a minimum of 15 hours per week;
  • Ability to meet the physical demands of the position (lifting children);
  • A current unrestricted driver’s license and access to a car with comprehensive car insurance (we do have a fleet of cars, though on occasion you may be required to use your own car);
  • Current First Aid Certificate, or willingness to obtain;
  • Valid Working with Children Check Clearance and National Criminal Records History Check.

Why You Should Apply

  • Be part of an organisation that is evolving and rather than focusing on simply growing, we are focusing on ensuring our services have a positive social impact through focusing on quality. We aim to improve lives.
  • Professional development opportunities
  • Modern and vibrant office centrally located in the heart of the Bankstown CBD

Aboriginal and Torres Strait Islander people are strongly encouraged to apply.

This role has no closing date, we will be assessing and interviewing applicants as applications are received.

How to apply

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