ABOUT Cultural Perspectives

Cultural Perspectives is Australia’s leading full-service communications, research, and engagement agency. We specialise in multicultural communications and engagement with culturally and linguistically diverse (CALD) audiences across Australia. We deliver informed, innovative, and multifaceted campaigns and engagement strategies for clients in Government, corporate, and not-for-profit organisations.

We are looking for an experienced and highly motivated Senior Account Manager to join our growing team based in Redfern.

Applicants with a disability and those from a culturally and linguistically diverse or Aboriginal or Torres Strait Islander background are strongly encouraged to apply.

At Cultural Perspectives we provide our employees with excellent working conditions, a modern, respectful, collaborative culture, ongoing support and flexible work arrangements.

The Senior Account Manager position involves

• Working in a client focused team, committed to best practice when working with culturally and linguistically diverse communities.
• Leading and developing a small team with public relations skillsets.
• Communicating and negotiating sensitively within cross-cultural environments.
• Designing and delivering effective and innovative public relations campaigns and approaches and related communication products.
• Identifying and achieving earned media and social media coverage to increase the profile of the client organisation, project or campaign, to reach specified target audiences, and meet client needs (including talent sourcing, media pitching, media outreach, events, following up for coverage etc).
• Writing (copywriting) and managing the production of information materials.
• Engaging and consulting with various stakeholders in the multicultural sector and multicultural community members around various issues (health, superannuation, FMCG, disability, property, luxury goods, domestic and family violence).
• Leading multiple campaigns and projects from kick-off to delivery.
• Growing your dedicated accounts through the identification of mutually beneficial opportunities
• Undertaking tender, proposal and quotation responses.
• Conducting analysis of campaign and strategic outputs and preparing detailed written reports and verbal presentations.

The ideal person will be able to demonstrate a strong knowledge of the below

• An understanding of communications with and engagement of linguistically and culturally diverse communities (communicating in cross-cultural environments).
• Demonstrated capacity or previous experience to design and deliver communication and public relations strategies.
• Experience in communications in either advertising, campaigning, marketing, public relations, media relations, public affairs or community advocacy related work (minimum 4 years).
• Exceptional project management skills, including the ability to work in a hands-on team on multiple projects and tasks concurrently and manage budgets, timelines and deadlines efficiently.
• Experience in leading and developing a team
• Demonstrated ability to show initiative and to think creatively.
• Strong writing, editing and verbal skills.
• Excellent interpersonal and communication skills – demonstrated ability to work with all levels of internal management and staff with a positive mindset and adaptable to changes.
• Strong collaboration and problem-solving skills.
• Understanding and experience with media monitoring (e.g. Meltwater/Prowly/iSentia or similar) and EDM platforms (e.g. Mailchimp or similar)
• Strong competency in all Microsoft Office applications, particularly Excel, Word, PowerPoint

Desirable:

• Direct experience working in a diversity-related field will be highly regarded.
• Experience with using and editing website platforms such as Squarespace/WordPress
• Experience with design tools and programs such as Canva, Adobe suite

Qualifications

Tertiary qualification in a related discipline (public relations, communications, or similar).

For further information please email Sarah Migliorino at [email protected] using the subject line: Senior Account Manager enquiry via EthicalJobs. Salary will be negotiated based on level of experience and qualifications.

The full position description can be downloaded from our website here.

A position description is attached.