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Client Support Officer, The Orange Door - Warrnambool

DFFH Family Safety Victoria

The Client Support Officer provides a first point of contact for people accessing the services of The Orange Door (Support and Safety Hub).  Operating within the Hub Support Team, the Client Support Officer will respond to face-to-face, electronic and telephone enquiries from members of the public and partner agencies, providing responsive and timely advice and connections to services. The position will work closely with the Hub workforce to address client needs at first contact and provide tailored responses to client enquiries.

The ability to respond effectively and inclusively to clients accessing the services of the Hub, and to demonstrate honesty and integrity in all interactions, underpins success in this role.

Are you

  • Committed to providing high quality service delivery to clients?
  • Able to communicate sensitively and effectively in complex and challenging situations?
  • A high performing team player with a collaborative approach?

How to apply

This job ad has now expired, and applications are no longer being accepted.

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