At DVConnect our aim is for all relationships to be free from domestic, family, and sexual violence. We are the only service providing a state-wide response across Queensland through our Womensline, Mensline and Sexual Assault Helplines to meet the safety needs of those living with domestic and family violence. We also provide specialist therapeutic counselling support across Australia, within the national 1800RESPECT program.

Your New Role

As a Crisis Intervention Counsellor, you will provide domestic and family violence support services to Queensland women through information and referral, crisis counselling, safety planning, advocacy and providing safe accommodation and travel.

You will be responsible for making professionals assessments of caller needs and taking all reasonable action to meet these needs within the operating framework and principles of DVConnect.

Our Crisis Intervention Counsellors also respond to incoming calls on the Queensland Sexual Assault line and at times on DVConnect’s Mensline.

We are currently looking for applicants who can work a variety of shifts across a 27/7 roster including overnight shifts (9:30pm-6:30am).

What we’re looking for

• Tertiary Qualification (of minimum 3 years duration) in Social Work, Psychology, Counselling, or relevant field
• OR other relevant qualifications with substantial experience in the domestic and family violence sector
• Demonstrated ability in working with women who have experienced domestic and family violence preferably within in a crisis context
• Demonstrated understanding of feminist practice and how this is used as a framework to understand and respond to the gendered nature of violence against women and children
• 2+ years' experience in the community sector
• Solid IT skills
• High level of resilience and good self-care practices in place to support working in an environment that can be challenging and demanding at times
• It is a genuine requirement of this position that it be filled by a woman as permitted in sections 25, 104 and 105 of the Anti-Discrimination Act 1991.
• Up to date with COVID-19 vaccinations

All offers of employment are subject to satisfactory background checks, including a National Police Check, Working with Children Check, referee checks, proof of eligibility to work in Australia and evidence of COVID-19 vaccination.

Why join DVConnect

• Above Award conditions including paid parental leave, additional leave provisions; improved penalty rates and more generous long service leave provisions
• Family friendly workplace
• Flexible work practices
• EAP support and Professional Supervision provided
• Competitive salary and benefits including generous salary packaging, meal and entertainment card and discount programs available
• Opportunity for ongoing professional development

Interested? Apply online today!

If this sounds like the role for you then click on the apply button now! To apply please ensure that you:

• Submit your resume and cover letter
• Complete all application questions
• Your resume should outline your work history and details of relevant qualifications
• Your cover letter should detail why you are interested in the role and how your skills and experience would be a good fit

If you would like more information about the position, please email [email protected], using the subject line: Crisis Intervention Counsellor enquiry via EthicalJobs, or phone Danielle (People & Culture BP) on 0432 765 802. Applications will be assessed and shortlisted as they are received so do not delay in applying.

DVConnect is committed to nurturing a diverse and inclusive culture of opportunity. We welcome applications from Aboriginal and Torres Strait Islander people, those from culturally and linguistically diverse backgrounds, workers of all ages, people with disabilities and people who identify as LGBTIQ.

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