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Case Support Worker - Orange Door

Eastern Domestic Violence Service
  • Ongoing position
  • Full time (76 hours per fortnight)
  • Excellent Professional Development Opportunities
  • Access to generous salary packaging
  • Initially located in Ringwood - position will transfer to Outer East Metropolitan Orange Door Croydon in 2022

about us

EDVOS predominantly works with women and children as it is recognised that being female is the biggest risk factor for experiencing family violence. EDVOS acknowledges that family violence can take many forms such as intimate partner violence, child abuse, elder abuse, carer abuse, parental abuse and sibling abuse. Our specialist family violence response services are largely directed towards women, including women from the lesbian, gay, bisexual, trans and intersex (LGBTI) communities, children, pets and other animals, who are responding to any form of family violence.

EDVOS is committed to assisting all people, regardless of ethnicity, race, religion, sexual orientation, gender identity, age and ability within our community and can also provide access to other family violence services that are most suitable to the individual’s unique needs and goals.

About the Opportunity

The primary role of a Case Support Worker is to undertake a range of administrative tasks and organise daily priorities which directly support the case management team to provide support to women and their children who are responding to family violence.

Essential to your success

  • Certificate IV Welfare and Community Services or working towards tertiary qualification in human services field
  • Basic understanding of family violence, including knowledge of Trauma Informed Practice and Case Management
  • Ability to foster positive working relationships and capacity to work as a member of a team
  • Well-developed verbal, interpersonal and written skills
  • Demonstrated understanding and respect of the Child Safe Standards and child safety principles including the safety of Aboriginal and Torres Strait Islander children, children from culturally and linguistically diverse backgrounds as well as children who identify as LGBTI as well as children with a disability.

BACKGROUND

The role of The Orange Door is to provide:

  • A more visible contact point so that people know where to go for specialist support
  • Help for people to identify family violence and child and family safety and wellbeing issues
  • Advice based on contemporary risk assessment tools and guidance and best available information
  • Specialist support and tailored advice for victims, families and children, and perpetrators
  • A strong focus on perpetrator accountability
  • Connection and coordination of access to support
  • An approach across the spectrum of prevention, early intervention and response

What We Offer

  • Excellent professional development opportunities including external training and workshops as well as EDVOS staff training
  • Option of a monthly accrued day off (ADO) for full time staff
  • Flexible working hours and generous salary packaging benefits resulting in tax savings
  • Regular supervision and management support including access to the Employee Assistance Program (EAP)
  • Paid parental leave for eligible staff
  • Health and wellbeing programs for all staff including yoga classes and stretch classes as well as walk at work program- being revamped for 2022!
  • A rewarding opportunity to be part of an organisation that is committed to improving quality of life for women and children experiencing family violence

To apply

Please follow the Apply Now button to submit your application. 

A complete Position Description is attached below

For further information regarding the Case Support Worker position please contact Lucy Taylor, Acting Team Leader Assessment and Response on (03) 9259 4200.

EDVOS predominantly employs women, including women from the lesbian, gay, bisexual, trans and intersex (LGBTI) communities, as per the findings of Equal Opportunity exemption H327/2017 and by special measure. We encourage applications from women of all abilities, as well as from Aboriginal and Torres Strait Islander people, women from culturally and linguistically diverse backgrounds and those who identify as LGBTI.

EDVOS actively promotes a safe and inclusive workplace where workers are free from discrimination and are afforded dignity and respect.

EDVOS is a child-focused and child safe organisation and is committed to promoting and protecting the safety and interests of children.

All appointments with EDVOS are subject to a police records check, working with children check and reference checks.

How to apply

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