• Ongoing, Full-time, 35 hours per week
• Location: Parramatta or regional location considered
• Flexible and remote working arrangements considered subject to negotiation
• Clerk Grade 3/4
• Base Salary ($72,635-$79,535) plus employer’s contribution to superannuation and annual leave loading 

About us

Supporting over 35,000 customers annually and administering more than six billion in customer assets, NSW Trustee & Guardian (NSWTG) is a statutory agency within the Stronger Communities (formerly Justice) Cluster.?The Agency supports the Chief Executive Officer of the NSWTG and the Public Guardian (PG), to protect and promote the rights, dignity, choices and wishes of the people of New South Wales. We do this by providing independent and impartial financial management, guardianship and trustee services that support our customers and help them manage their health, lifestyle and financial affairs and ensure their wishes are respected.  

NSWTG also provides a fully accredited Will preparation service, writing more than 13,000 Wills, Power of Attorney and Enduring Guardianship documents each year, helping customers to document their last wishes and providing peace of mind that their instructions on the disbursement of their estate are fulfilled. Our services help support and protect some of the most vulnerable members of the NSW community, and support people at vulnerable moments in their life. 

About the role

This newly created role is part of our People and Culture Team and provides administrative, planning, reporting and co-ordination functions to ensure the provision of quality human resource support and advice across NSWTG.

About you

You have experience working in a Human Resources team with a successful background in a Government Agency or large private organisation. You are agile, resilient and enjoy working in a dynamic and process-driven environment, with a high focus on customer service. You enjoy building trusting relationships, collaborating with your team and taking initiative. Your ability to multi-task and respond to urgent and emerging issues will see you thrive in this role. 

Essential Requirements  

• Demonstrated experience in the use of HR and Record Keeping databases including generating reports.

For detailed information on the key accountabilities and capability framework please click here for the role description.

Applying for the role

To apply for this role you need to submit an application online by clicking the ‘Apply’ button on this page.

Applicants must address their suitability by supplying an updated copy of their resume and a brief cover letter that outlines your skills and experience relevant to the role.

When applying you will need to: 

1. Answer all pre-screening questions on the online application form and answer the two targeted questions below (please provide your answers in your cover letter).
   1. Describe a time when you had competing and urgent tasks to complete. How did you track, prioritise and address each task to ensure services were delivered in a timely manner?
   2. Describe a time when you were working with varied stakeholders to deliver a service. How did you build effective relationships and keep those stakeholders informed?
2. Then: attach a resume (maximum 5 pages) and a cover letter (maximum 2 pages).

Contact: Thomas Luckey by email to [email protected], using the subject line: People And Culture Officer enquiry via EthicalJobs, or phone at 0437 698 797.

You are required to address the targeted questions above. These answers, along with your resume and cover letter will be reviewed and used to shortlist applicants for interview. For further information about how to address targeted questions please visit: iworkfor.nsw.gov.au/writing-your-job-application#answer-targeted-questions.

A talent pool may be created for future ongoing and temporary roles and is valid for a period of up to 18 months in accordance with the Government Sector Employment Act 2013. Being placed on a talent pool is a great opportunity to be considered for roles throughout an 18-month period.

NSW Trustee & Guardian is committed to building a workplace that values and supports diversity and inclusion. We actively promote the employment of women, people with a disability, Aboriginal and Torres Strait Islanders, LGBTI and people from culturally and linguistically diverse backgrounds.

We encourage applications from people with disability and will provide reasonable adjustments in our recruitment process and in the workplace. If you need an adjustment in the recruitment process, please call or email the contact person listed, and also advise us of your preferred method of communication.