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Regional Manager - Wollongong / Wagga Wagga / Bathurst

Department of Communities and Justice
  • Ongoing full-time vacancy. 35 hours per week
  • Location: Based within our existing offices in the Southern Region (Wollongong, Wagga Wagga, or Bathurst)
  • Hybrid working options are available
  • Clerk Grade 9/10. Base salary $113,343 p.a. to $124,901 p.a. plus superannuation and annual leave loading

About us

At NSW Trustee & Guardian, we protect, promote, and support the rights, dignity, choices and wishes of our customers. Whether we are writing a Will, acting as an executor, attorney, trustee, guardian, or financial manager, we are here for critical moments in our customers’ lives. Join our dedicated NSW Government agency and make a difference in the lives of over 47,000 people each year.

About the team

The Estate Planning and Administration division provides trustee services including Wills and estate planning, estate administration, trusts and power of attorney services.

The Wills and Estate Planning team provides a fully accredited Will preparation service, writing more than 13,000 Wills, Power of Attorney and Enduring Guardianship documents each year, helping customers to plan ahead and document their last wishes.

About the role

The role is responsible for effectively leading a high performing regional team to deliver professional, high quality and timely Wills and Estate Planning services to the NSW community.

The role is responsible for managing the teams’ performance, ensuring services meet the needs of customers, there is growth in increase our market share and the services that are delivered are financially sustainable.

For more information about the position, view the role description.

About you

You are a leader. You will have experience in managing teams spread across large geographic locations and effectively allocating available resources within teams to meet competing priorities, and a proven ability and commitment to supporting staff. You will be a motivated leader responsible for proactively shaping a dynamic team culture to build brand reputation, drive improved business results delivering high quality and professional services.

You are results driven, can work independently and take ownership of initiatives. You can effectively lead and implement change at a strategic and operational level. You put strategy into actions that are engaging and are proven to deliver outcomes that are both progressive and positive to achieve the divisions objectives and goals.

You are a strategic thinker. You can think ahead to what is likely to inform and influence decision-making and identify how long-term modelling can support better outcomes for our customers. You are able to identify customer pain points and provide innovative solutions to issues in accordance with organisational objectives and customer service standards.

Sound like you? Apply now!

Essential requirements

  • Tertiary qualifications and/or equivalent knowledge, skills and experience in a relevant discipline or industry, such as legal, finance, professional services, and/or government. 
  • Willingness to obtain accreditation in Will making, Power of Attorney and Enduring Guardianship documents. 
  • Current driver’s licence and ability to travel across NSW as required. 
  • Available to work after hours and weekends as required. 
  • Up to date COVID-19 vaccination status and able to provide acceptable proof.

Our commitment to diversity

Our workplace reflects the diverse community we serve. We encourage applications from all backgrounds, experiences, and abilities. This includes women, people with disability, Aboriginal and Torres Strait Islanders, the LGBTI community and people from culturally diverse backgrounds.

What we offer

NSW Trustee & Guardian offers interesting, challenging and rewarding work that has real purpose. Other benefits of joining us include:

  • work-life balance with flexible work options including flex leave
  • leave options including 14 weeks parental or adoption leave
  • career development including study leave
  • Fitness Passport

Be part of something bigger. For more about joining us, visit the Careers page on our website.

How to apply

To apply for this role: 

  • Complete the online application
  • Submit a current resume
  • Attach a brief cover letter (max 2 pages) outline how you meet the key knowledge and experience, requirements, and capabilities of this role, as specified in the role description.

Read: writing your job application for tips with the application process.

For enquiries about the role, please contact Adam Aroutsidis, Senior Manager – Wills & Estate Planning on 0459 885 721 or email [email protected] using the subject line: Regional Manager - Wollongong / Wagga Wagga / Bathurst enquiry via EthicalJobs.

For enquiries about the recruitment process, please contact Harris Vilitau, Talent Advisor by email: [email protected]

Do not send your applications directly via email. Only applications submitted via the online portal will be accepted.

Please note:

  • If you need an adjustment in the recruitment process or workplace, please let us know.
  • Offers of employment will be subject to reference checks and relevant clearances.
  • A talent pool?may be created for future ongoing, temporary, and part-time roles, and is valid for 18-months.
  • All candidates applying for this role must comply with our COVID-19 Vaccination Policy, have an up-to-date COVID-19 vaccination status and be able to provide acceptable proof. Further information about vaccination requirements will be provided to successful candidates and is also available via email request to [email protected].

How to apply

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