About the business and the role

Founded in 1962, Fairhaven Services (FS) is a community leader in the provision of services for people living with disability. We offer community participation, day programs, employment opportunities, accommodation and living support, as well as a retail precinct. The people who join our team actively respect the rights of people living with disability and value their contribution to the workplace and the community.

Reporting to the CEO, this position will contribute to a flexible and responsive organisational culture that values and respects the capacity of people living with disability to lead empowered and connected lives.

About the role

Exciting new role with a well-established NDIS service provider on the Central Coast.

6 month contract with the possibility of extension.

This is a challenging role that will require someone with a progressive and positive outlook who is keen to hit the ground running,

You will be part of and supported by a collaborative, enthusiastic CEO and leadership team who values continuous improvement and results.

*This is a brand new role so key responsibilities may change over time depending on business needs and priorities.

Responsibilities may include but are not limited to:

• Analysing and categorising requests for review
• Keep up to date with NDIS changes - policy, procedure, funding and disseminate to appropriate business units
• Liaising with participants and their representatives to clarify requests and obtain further supporting evidence
• Responsible for providing decision letters in response to requests for review
• Liaising with each business unit to discover and maintain NDIS requirements
• NDIS Claiming responsibilities
• Review current NDIS compliance policy/procedures and make amendments where required
• Provide recommendations and decisions, including collating relevant supporting documents

Skills and experience

The successful applicant will meet the following essential criteria:

Essential:

• Demonstrated working knowledge of NDIS is essential
• Ability to adapt to an ever changing environment
• Excellent communication skills along with exceptional interpersonal skills
• Proactive approach with the ability to implement change when required
• Ability to manage competing demands, solve problems and make appropriate decisions in relation to the dimensions of the position
• Self-motivated, energetic and flexible with a high degree of initiative
• A positive, energetic results driven work ethic is essential.

Job benefits and perks

• 6 month contract with the possibility of extension
• Immediate start
• Brand new position - ability to make the role you own
• Ability to work from home
• Phone and laptop provided
• As a Public Benevolent Institution (PBI), Fairhaven Services is eligible for Fringe Benefit Exemptions which provide employees excellent opportunities for tax-effective salary packaging.
• On site parking available at our Point Clare base

Any enquiries can be directed to People and Culture Manager [email protected], using the subject line: NDIS Officer - Compliance and Recovery enquiry via EthicalJobs.