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Licensing and Commercial Partnerships Support

Fairtrade Australia & New Zealand


Fairtrade Australia and New Zealand (ANZ) is a dynamic and enterprising development organisation with a vision in which all farmers and workers have reliable and sustainable incomes so they have the freedom to decide their own futures. We are best known as the independent, not-for-profit body behind the Fairtrade Mark, the most trusted ethical label in the world.

Fairtrade ANZ is governed by a Board of Directors and is a member of Fairtrade International, a global network that has worked for over thirty years at putting producers first. Social justice and respect for the dignity of every person are at the core of Fairtrade's approach. That starts with paying fair prices and pushing for decent livelihoods for all farmers and workers and then working to ensure that supply chains are sustainable and transparent.

The global Fairtrade network includes farmer and worker cooperatives in Africa, Asia-Pacific and Latin America/Caribbean. They are co-owners of the global system, the system that supports companies to act faster, farmers and workers to benefit more, and consumers to connect directly to producers.

Fairtrade ANZ has, in 2021, embarked an ambitious new five-year strategy to empower consumers and businesses to choose fair.


Licensing and Certification Team

FANZ Licensing and Certification team is responsible for the correct use of the FAIRTRADE Mark by the Fairtrade licensees. The FAIRTRADE Mark is a registered trademark which use is limited to Fairtrade certified products and their artwork. When a product carries the FAIRTRADE Mark it means the producers, traders and manufacturers have met and are certified against the Fairtrade Standards. The Fairtrade Standards are designed to address the imbalance of power in trading relationships, unstable markets and the injustices of conventional trade.

Commercial Partnerships Team 

FANZ Commercial Partnerships team is responsible for building relationships with Australian and New Zealand companies and organisations to create market demand in order to grow the volume of Fairtrade Certified products. The team across Australia and New Zealand works together to develop product and market specific strategies based on market insights, relevant knowledge of key commodities, the supply chains and its key players.


The objective of the role is to support teams across Commercial Partnerships (CP) & Licensing covering major aspects like reviewing and processing all licence applications; issuing Trade Mark Licensing and Certification agreements and maintaining all product registration information in our online program Connect; overseeing approvals for all uses of the FAIRTRADE Mark as well as references to Fairtrade on all promotional and packaging materials to provide up-to-date information on Fairtrade Certified products in the market. The objective of the role towards CP aspect includes but not limits to collect, analyse and manage data relating to Fairtrade sales in Australia and New Zealand.

Travel within Australia and New Zealand may be required in the role.

Key Responsibilities

  • Manage licensing enquiries from application through to completed Trade Mark Licensing and Certification Agreements
  • Maintain the licensee database, Maintain the licensee databases including but not limited to internal online platform, Connect
  • Provide information and support to all Fairtrade licensed businesses in Australia and New Zealand on Fairtrade Licensing requirements, including Fairtrade data management systems and quarterly reporting
  • Liaise with the Advocacy team and Fairtrade International to ensure consistent use of the FAIRTRADE Mark and Fairtrade messaging for licensees and other client’s product packaging and promotional materials
  • Ensure that misuse of the FAIRTRADE Mark is recognised, investigated and effectively resolved
  • Develop data-based market insights to support commercial strategy planning for both new and existing Licensees, markets and sales channels
  • Provide support to team in managing key Licensee accounts, including data collection and training
  • Assist with accounts receivable requirements, licensee updates and corrective action
  • Analyse data on Fairtrade sales in Australia and New Zealand to support Commercial Partnerships team, and report back to Fairtrade International as applicable

Key Competencies

Technical Knowledge and Experience:

  • A Bachelor’s degree, preferably in Business, Economics, Commerce, Law, or Social Sciences, or demonstrated comparable work experience
  • Excellent command of Excel required, and familiarity with online data management portals/CRM a plus

Professional Skills:

  • Advanced English written and oral communication skills
  • Strong people and presentation skills
  • Strong time and project management skills
  • Superior level of experience in MS Word, Excel, Power-point and Canva would be essential
  • Knowledge in CRM Software (preferably Salesforce) would be highly regarded

Personal Attributes:

  • Motivation for the cause of Fairtrade
  • Ability to work autonomously and as a member of a team, in both face to face and virtual environments
  • Service oriented / commercial acumen would be an asset as frequent contact with all licensees
  • Enthusiasm, adaptability, initiative and willingness to take on a wide range of tasks
  • High level of attention to detail

For more details on Fairtrade, Fairtrade certification and the position, visit www.fairtrade.com.au, or email info@fairtrade.com.au using the subject line: Licensing and Commercial Partnerships Support enquiry via EthicalJobs.

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