• Full Time (negotiable) position
• Based in Shepparton or Seymour

The Carer Support Coordinator position works within a well supported team providing coordination of services to voluntary carers within our community to assist them with their caring role. 

The suitable applicant will require high level engagement and assessment skills and knowledge of provision of care for the elderly and/or people with a disability. Tertiary qualifications in either Social Work, Welfare, Health, Disability or Community Services is necessary.

Annual salary ranges from $65,00 to $80,00 (pro-rata) dependant on qualifications and experience.

Role Summary

A carer is someone who provides unpaid care and support to a family member or friend, who is frail aged or has dementia, a disability, mental illness, terminal illness or a chronic health condition. FamilyCare Carer Support Services aim to assist carers through the provision of information, respite, service coordination and other individually focused carer support services. Carer Support Services provides support and services under a number of programs including the newly established Carer Gateway, State funded Support for Carers Program, CHSP and HACC PYP.

Services provided include:

• Provision and coordination of short term respite and support
• Carer support planning
• Carer coaching
• Carer counselling
• In person peer support
• Provision of information regarding service availability and specific health, ageing or disability issues
• Information and linkages with self-help, community support groups or day programs
• Coordination of referral to other services

Key Selection Criteria

Knowledge and Skills

1. Understanding of privacy and confidentiality obligations.
2. Understanding of the issues related specifically to the caring role.
3. Experience or knowledge regarding the provision of care to the elderly and/or people with disabilities.
4. Demonstrated high-level engagement and assessment skills.
5. Excellent administration and organisational skills.
6. High level of computer literacy including basic Microsoft Office.
7. Well-developed verbal and written communication skills.
8. Ability to prepare and deliver reports or presentations.
9. Well-developed negotiation and advocacy skills.
10. The ability to work independently and as part of a multidisciplinary team.

Qualifications

1. Tertiary qualifications in either Disability, Social Work, Health, Welfare, or Community Services.