Job Summary
- Applications close:
- Job posted on: 13th Sep 2021
Family Services Australia (FSA) is a not-for-profit organisation offering a range of supportive services for children, young people, and adults across six integrated service streams. Together these service streams aim to create positive change in families under stress, as well as a safer and more caring environment for children and young people's development. The values and clinical and practice governance of FSA are articulated in a Therapeutic Practice Framework to ensure consistent delivery of high-quality care.
FSA is at an exciting time in its evolution as a leading Not for Profit community service provider in Australia.
The purpose of Family Services Australia (FSA) is to create positive change in families under stress, as well as a safer and more caring environment for families. FSA has six integrated service streams, one of which is the Mental Health Support & Wellbeing Service Stream that includes the Head to Health ‘Pop Up Clinic’. Head to Health Services were announced by the Federal Government in August 2021, to address the mental health impact of the COVID-19 pandemic. FSA’s pop-up Head to Health Hub will offer COVID-safe face-to-face, as well as video and phone supported mental health and assessment services, ensuring individuals can access mental health services on-site or from their own homes. Family Services Australia is seeking Expressions of Interest to become Client Care Support staff within our Mental Health Support & Wellbeing service stream, which includes the Head to Health ‘Pop Up Clinic’.
The Client Care Support position acts to support the Mental Health Support & Wellbeing stream through delivering customer service focussed administration. Client Care Support is a key support to the Practice Manager by coordinating the day-to-day administrative duties of the Mental Health Support & Wellbeing team. The responsibilities of Client Care Support includes maintaining clinicians calendars, taking client payments, responding to calls, emails, requests, and supporting the innovation of FSA processes and procedures.
This is a unique opportunity to join a caring, supportive and award-winning community leader who has provided more than 30 years of trusted local support to clients, which is now expanding to increase support to local communities.
Thank you sincerely for your consideration, we advise that only final candidates will be contacted.
For any initial inquiries please contact our Practice Manager, Kate Sullivan, via email at [email protected] using the subject line: Client Care Support - Illawarra / Shoalhaven enquiry via EthicalJobs.