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Fighting Chance - Avenue+'s logo

Community Engagement Lead - Newcastle

Fighting Chance - Avenue+
  • Brand new Newcastle Location
  • Join an innovative not-for-profit day program
  • Two days per week at commencement

This is your opportunity to make an extraordinary contribution to the lives of people with disability.

Avenue is opening a brand new co-working space in Newcastle this September and we are looking to build a team of exceptional, passionate and energetic employees to deliver outstanding support to our participants.

Avenue is an innovative not-for-profit day program where people with disabilities are supported to complete work tasks, socialise and develop their individual skills, regardless of their support needs.

At Avenue we work towards a vision for a world in which work is accessible for all, we achieve this by ensuring that:

  • The point of everything that we do is always: “What’s best for the person?”
  • “Yes” is our natural response. We give ideas a chance and find ways to make them happen.
  • We are in the business of opportunity, not charity.
  • Our staff are the best in the business. They are talented, fresh minded and determined to make a difference.
  • We are innovative and we are not afraid to be unorthodox if it means a better outcome for the people we support.

The Community Engagement Lead is responsible for promoting Avenue in the community and engaging with participants and their families/carers.

You will be our participants' first point of contact with Avenue, which presents an exciting opportunity to meet new people and to show them what Avenue is all about.

Key responsibilities:

  • Oversight of the existing participants at Avenue, plus maintaining a pipeline of new participants.
  • Facilitating prospective participants’ initial tours, trial days and the onboarding process.
  • Maintaining ongoing communications with participants and their families/carers.
  • Developing and maintaining relationships within the local community and referral network.
  • Represent and present on behalf of Avenue at expos and similar promotional events.

Key qualities:

  • Excellent customer service skills.
  • Strong verbal and written communications.
  • A high level of empathy and interpersonal skills.
  • Demonstrated experience in developing and maintaining relationships.
  • Strong organisational skills and the ability to prioritise your workload.
  • Proficiency with back office administrative tasks.
  • Experience with the NDIS and working with people with disabilities is highly desired.
  • A relevant tertiary qualification (social/community services/allied health) and/or a minimum of three years recent experience in a customer-centric position.
  • Possess or be willing to obtain an NDIS Worker Screening Check and a Working With Children Check.
  • A current unrestricted NSW driver's license.

Over and above the extraordinary contribution to the lives of people with disability that you will be making, the benefits on offer, include:

  • Salary packaging options.
  • An opportunity to be part of a brand-new team, helping to build a fantastic workplace culture.
  • Purpose centred work.
  • Ongoing professional development.

This role will commence as a permanent part time position, two days per week, with a gradual transition to full-time. A job-share arrangement is possible if the successful candidate is only seeking a part time role.

Avenue is not ‘your average’ day program! So, if you are not ‘your average’ employee, we want to hear from you!

Find out more here: https://avenuecoworking.org.au/

How to apply

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