- Job posted on: 20th Aug 2021
- Applications close:
Focal is a community service organisation with more than 47 years experience delivering services to the community in particular to people with disabilities and ageing Australians. Focal now operates across South East Queensland more specifically in the areas of Ipswich, Brisbane and Logan.
Due to continued growth, we are now seeking a Support Coordination Assistant to join our passionate team. Reporting to the Support Coordination Leader, this position is offered initially on a Level 2 classification and is responsible for assisting the team to support participants and their families in the delivery of Support Connection and Coordination of Supports to implement NDIS plans.
Working with the National Disability Insurance Agency (NDIA) and multiple stakeholders, the successful candidate will develop knowledge and skills to equip them to progress to the role of a Support Coordinator (Level 3) once all KPI’s and competencies within this role are achieved.
In this role, your primary responsibility will be to assist the Support Co-ordination Leader in ensuring the efficient day to day running of the administrative functions required to support the operation. This includes maintaining knowledge of the participant database and NDIA portal as well as carrying out all administrative duties to assist with new client's coming on board.
The ability to foster and develop strong working relationship with internal and external stakeholders as well as participants and families is an essential requirement of the position.
A more detailed position description can be found below.
Demonstrated knowledge of the NDIS and what it means for customers and organisations. Tertiary qualifications in Human Services or a related field with experience in Disabilities, Mental Health, Child Care or the Human Services Sector. Sound understanding of the National Disability Insurance Scheme Act 2013 (NDIS Act); and National Disability Insurance Scheme Rules and Operational Guidelines https://www.ndis.gov.au/operational-guideline/overview.html.
At Focal, we are committed to growing our people. The successful candidate will join a supportive and empowering team and will be provided with ongoing training and professional development. Focal embraces flexible work arrangements, a diverse workforce and generous tax concessions through our salary sacrificing program.