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Clinic Administration Officer - Dubbo

Family Planning NSW
  • Permanent, Part Time (24 hours per week)
  • Administration Officer Position
  • Dubbo Location

About Family Planning NSW

Family Planning NSW (FPNSW) is the leading provider of reproductive and sexual health services in NSW. As an independent not–for–profit organisation we offer expert clinical care, information and advice for everybody in every family as well as education and training and evidence–based research to support doctors, nurses and other professionals.

About the role

The Clinic Administration Officer plays an important role in supporting the operation of Family Planning NSW clinics. This is a multi-faceted role which is responsible for providing clerical, administrative and reception support to the clinics. The position is part of a multidisciplinary team.

About you

  • Relevant Certificate level qualifications in business administration or similar
  • Minimum 2 years previous experience in an administration or reception role
  • High level computer skills including word processing, spreadsheets and data entry
  • Demonstrated ability to work effectively as part of a multidisciplinary team
  • Exceptional customer service skills with high level interpersonal and communication skills

Key Responsibilities:

Mixture of Administration & Reception

  1. Respond positively and represent FPNSW to client and visitor at the reception desk, via telephone or SMS.
  2. Manage incoming client results and correspondence, including scanning external correspondence into medical systems
  3. Maintain the yearly PracSoft booking calendar including clinician schedules, waiting room and billing
  4. Process Medicare billing, fee for service payments, invoices and stock purchases using GreenTree accounting system
  5. Refer clinical equiries to talkline, book professional health care interpreters as required
  6. Manage incoming correspondence for clinicians while maintain confidential client records
  7. Assist facilitators of courses/workshops in greeting course participants, including trainees

Willing to undertake

  • Police Check
  • Essential pre-employment checks
  • COVID Vaccination

Why work for us:

  1. We are a leading and continually growing NFP organisation.
  2. We offer a friendly, collaborative team and you will have your contribution valued.
  3. Opportunities to grow your career with us.
  4. Salary Packaging is offered, increasing take home pay

Family Planning NSW is always on the lookout for talented and passionate individuals to contribute their skills to one of Australia’s largest not-for-profit reproductive and sexual health service organisation.

Please submit your Resume and a Cover Letter addressing the key essential criteria.

We will be actively shortlisting for these roles so please don't hesitate to apply.

FPNSW is an EEO employer and welcomes applications from people of all backgrounds and abilities.

FPNSW do not accept unsolicited agency resumes or applications and is not responsible for any fees related to unsolicited agency resumes or applications.

To apply online, please click Apply Now. Alternatively, for a confidential discussion, please contact Abi Monaghan via email abim@fpnsw.org.au, using the subject line: Clinic Administration Officer - Dubbo / 985489 enquiry via EthicalJobs


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