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Quality Management and Accreditation Officer

Family Planning NSW
  • Ref: 974072
  • Permanent Full Time
  • Quality Management and Accreditation Officer Position
  • Ashfield location relocating to Newington

About Family Planning NSW

Family Planning NSW (FPNSW) is the leading provider of reproductive and sexual health services in NSW. As an independent not-for-profit organisation we offer expert clinical care, information and advice for everybody in every family as well as education and training and evidence-based research to support doctors, nurses and other professionals.

About the role

The Quality Management and Accreditation Officer is responsible for development, monitoring and maintaining systems which support the delivery of quality services in accordance with relevant evidence and best practice, and compliance to legislative requirements and standards deployed by licensing and accrediting agencies.

This position is also responsible for maintaining the FPNSW accreditation programs and the FPNSW Risk management activities.

About you

  • Relevant tertiary qualifications in quality management, risk management, or project management
  • Familiarity with the development and implementation of change management strategies within a quality improvement framework
  • Excellent communication skills both oral and written with ability to liaise advise and negotiate effectively with key stakeholders
  • Time management skills with ability to work under pressure maintaining priority of work flow
  • Demonstrated strategic, analytical and problem solving skills
  • High level computer literacy, specifically MS Office applications

Key Essential skills

  • Provide leadership in activities related to quality improvement, accreditation, risk management and compliance, in consultation with FPNSW Executives and Senior Staff
  • Development and implementation of policies, quality standards, accreditation programs, performance indicators and best practice guidelines
  • Quality improvement across the organisation including: Clinical services, Education and training, Research governance, International development programs and services, Corporate services including Human Resources, Information Technology and Finance
  • Establish a point of contact between Family Planning NSW and relevant accreditation agencies for the purposes of establishing and maintaining appropriate accreditation programs
  • Contribute to the development of relevant policies and procedures and maintain the suite of Family Planning NSW policies and procedures to ensure documents reflect current evidence, are accurate and accessible and align with organisational values and strategic goals
  • Develop accreditation project plans as appropriate
  • Liaise closely with the Executives and Unit Managers to ensure consistent communication of program goals, objectives, strategies and outcomes

Willing to undertake

  • Police Check
  • Essential pre-employment checks

Why work for us

  • We are a leading and continually growing NFP organisation.
  • We offer a friendly, collaborative team and you will have your contribution valued.
  • Opportunities to grow your career with us.
  • Salary Packaging is offered, increasing take home pay

Family Planning NSW is always on the lookout for talented and passionate individuals to contribute their skills to one of Australia’s largest not-for-profit reproductive and sexual health service organisation.

We believe that a diversity of experiences and perspectives will help us build stronger strategies, teams and movements. We strongly encourage First Nations people, people of colour, people living outside of cities, and people living with a disability to apply. We are continually working on becoming a better workplace for everyone.

To apply for this position, click "Apply Now". Please submit your Resume and a Cover Letter addressing the key essential criteria.

We will be actively shortlisting for these roles so please don't hesitate to apply.

FPNSW is an EEO employer and welcomes applications from people of all backgrounds and abilities.

FPNSW do not accept unsolicited agency resumes or applications and is not responsible for any fees related to unsolicited agency resumes or applications.

For a confidential discussion, please contact Jane Estoesta Director Research Centre at janee@fpnsw.org.au using the subject line: Ref 974072 Quality Management and Accreditation Officer enquiry via EthicalJobs.

Position Description

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