Searching for a career that makes a difference? Come join our team!

• Permanent part-time (0.6) position, starting in February or March 2022
• Salary $85,000 pro-rata, excluding superannuation
• Located in Melbourne or Sydney (virtual/hybrid work arrangements will be considered)

About the role

YLab is a social enterprise that was founded by FYA in 2016. YLab offers consulting and co-design services to organisations who are looking for better ways to design systems for young people. To do this YLab employs over 80 young people across Australia with diverse lived and technical experience to work on projects. YLab solves problems in employment, policy and decision making, health and wellbeing and First Nations issues, all by putting young people at the centre.

YLab is looking for a highly motivated, organised, and detail oriented individual to join our team as Business and Operations Manager. The YLab Business and Operations role is an integral part of the YLab team, ensuring our systems and operations support our day-to-day business and impact.

Reporting to the Executive Director of YLab, this role will work closely with the FYA Business Services team to ensure YLab operations and services are coordinated, aligned, and support the team to create impact.

Please see attached position description for more details regarding core responsibilities for the role.

About You

It is expected that candidates for this role will have many, if not all of these experiences and skills:

• At least 5 years experience in a business services or operations role including extensive experience in financial processes.
• Experience in building relationships and servicing a dynamic workforce of part-time and casual employees, (including across different geographies/states)
• Experience working with and analysing business related data to produce insights and recommendations to improve business systems and processes.
• Experience managing multiple internal and external stakeholders concurrently including staff, suppliers and clients.
• Strong experience in project management
• Experience in fast paced consulting environments or project delivery preferable.
• Experience working with young people with diverse lived experiences and cultural backgrounds.
• Strong proficiency with key workplace tools such as Google apps, Slack etc.
• Strong oral and written communication skills with the ability to get things done by influencing others and building trusting relationships.
• Ability to problem solve and take initiative.
• A professional, collaborative and team based approach with the ability to work independently .

About us

FYA is the largest independent nonprofit in Australia dedicated to backing the capacity, voice, and power of young changemakers. With a team of more than 50 strategists, advocates, facilitators and researchers (to name a few) our headquarters are in Melbourne (Naarm) but our teams work remotely around the country.

Our values

• We respect and back First Nations young people and their communities
• We back and serve young people
• We shift power to young people with lived experience
• We dream big
• We care about each other
• We are always learning
• We have fun

Our work is guided by a commitment to beating injustice. We strongly encourage applications from First Nations people, young people, people of colour, women, people with disability, people from LGBTIQA+ communities, and people with lived experience of economic injustice and housing insecurity. We recognise that our sector (philanthropy and nonprofits) has systematically excluded these communities.

Click apply now or head to the ‘work with us’ section of our website and follow the application process.

• Please include a detailed resume (no more than 3 pages)
• You will be asked two questions in your application in which you’re required to provide brief answers (no more than 500 words each).
  • Please give a description of yourself and what excites you about this role and working for FYA
  • How does your experience fit with who we're looking for?

For more information or a confidential discussion about the role contact:

Kim Ross (She/Her)
Acting Executive Director
[email protected], using the subject line: Business & Operations Manager, YLab enquiry via EthicalJobs

If you want to have a confidential chat, please reach out over email to set up a time.

For more information about the recruitment process:

Alex McLean (She/They)
Director, People & Operations
[email protected]

Business and Operations Manager, YLab - Job Description