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Retail Showroom Operations Manager

Honest to Goodness

Honest to Goodness is a retailer, wholesaler and distributor of organic & natural foods. Our Alexandria showroom is the flagship of our brand, showcasing the complete range of our great products. We are committed to providing the highest quality, healthiest products to as many people as possible at an affordable price.

We are looking for an energetic and friendly individual with an interest in health and wholefoods to manage the operations of this one of a kind retail experience.

This role will have a focus on operations and inventory management, shop presentation & merchandising, understanding customer trends, generating financial and stock reports for management and maintaining local area marketing initiatives to drive shop traffic.

This position requires a self-motivated individual looking to be part of our exciting growth plans and has the experience to drive them forward. Like many retail roles, this can be a physical job and involves some heavy lifting and the ability to be on your feet for long periods! This role is full time working Tuesday to Saturday.

In this role you will be responsible for:

  • Managing all aspects of the retail operation including inventory control, stock replenishment and ordering
  • Managing, implementing and maintaining a retail merchandising program
  • Implementing quality control procedures, stock rotation and regular stocktake
  • Providing outstanding customer service to our retail showroom customers
  • Cash handling, financial and sales reporting
  • Train and coach other staff members to work in the retail environment
  • Develop local area marketing initiatives
  • Suggestions for continuous improvement to management
  • Establish, maintain and develop knowledge on the organic food industry

To be successful in this position you need:

  • Previous retail management experience
  • Fantastic customer service and communication skills
  • Merchandising and stock handling experience
  • Understanding of sales principles
  • Excellent health product knowledge
  • Personally, you will be aligned with the values and live and breathe a healthy lifestyle.

Why work for us?

Here at Honest to Goodness are we delighted to be recognised by the organic community and are honoured to be awarded Retailer of the Year 2021 in the Australian Organic Industry Awards. By joining Team Goodness, you will be working alongside an ambitious and committed team who thrive on collaboration and enjoy sharing wisdom. We offer generous team benefits including a product discount so you can try all our goodies.

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