- Job posted on: 19th May 2022
- Applications close:
Applications for this role will take you to the employer's site.
Good Return's mission is to enable those living in poverty to achieve economic empowerment through responsible financial inclusion and capability development. We do this by engaging with partners across the Asia Pacific, where two-thirds of the world’s poor live. We help them deliver better financial services and economic opportunities to those living in poverty.
Our work focuses on promoting responsible inclusive finance, building financial capability & consumer empowerment, and providing access to credit through our micro lending platform and impact investment programming to support SMEs in the agricultural sector.
Good Return is the registered business name of World Education Australia, an Australian Aid accredited agency and member of the Australian Council for International Development (ACFID). We hold Australia Financial Services License granted by the Australian Securities and Investments Commission.
Visit our website for more information.
We have been working in partnership with various Financial Service Providers across the Asia Pacific Region since 2010. Our current partners are located in Cambodia, Indonesia, PNG, Nepal, Philippines, Myanmar, Solomon Islands, Fiji, Tonga and Australia.
Our partnerships are based on a shared mission to provide responsible and inclusive financial services to people living in poverty as well as build the financial capability of consumers.
Our microfinance partners are committed to improving their social performance management systems, which includes implementing the seven client protection principles.
The National Bank of Cambodia (NBC) is the national prudential regulator in Cambodia of banks and financial institutions which are legal entities licensed to carry out banking operations as their regular business (Commercial banks, Specialised Banks, Microfinance Institutions and Microfinance Deposit Taking Institutions). The NBC is also responsible for monetary policy in Cambodia. The NBC operates under the law on the organisation and conduct of the National Bank of Cambodia. The main prudential functions of the NBC are to license, de-license, regulate and supervise banks and financial institutions (for more information: see here)
Field Support Officer Program Objectives
The objectives of the Field Support Officer (FSO) Volunteer Program are for FSOs to:
The FSO Program has enabled previous volunteers to build their careers in the international development sector, with a number now in paid roles both in Australia and overseas.
The assignment objectives of the Financial Education FSO are to provide support to the National Bank of Cambodia (NBC), the government financial regulator, on a number of national consumer awareness campaigns, financial literacy and research projects. Good Return has partnered with the NBC since 2015 supporting financial inclusion and financial education, including co-delivering the “Let’s Talk Money!” Consumer Awareness Campaign in 2016 and the “Let’s Talk Money: Little by Little” Campaign in 2022, the 3-2-1 Financial Literacy phone service and the NBC-Edu App, an engaging children’s financial education app.
A key focus of this role is to provide support to the “Let’s Talk Money: Little by Little” Campaign. The objective of the campaign is to raise public awareness on financial issues such as choosing suitable financial products and services, encouraging shared participation in financial decisions between men and women and preparing for unexpected future financial shocks with the aim to support the implementation of the Royal Government of Cambodia’s National Financial Inclusion Strategy 2019-2025.
This campaign covers four themes:
A four-part drama video series follows the story of main characters Chakriya and Panha as they move from the country to the city and navigate life’s challenges. The Campaign has been featured on Facebook, a dedicated website, television, radio and through face-to-face sessions with garment factory workers and women entrepreneurs. The aim is to evaluate the campaign’s effectiveness so far and expand the campaign training to effectively reach more target audiences.
Another key focus of the role will be to support the NBC’s priority for savings mobilisation in Cambodia. A national survey on savings in a 2008 report pointed to the very low levels of formal savings in rural Cambodia. Only about 0.6% of the survey respondents voluntarily save in banks, cooperatives, or microfinance institutions. NBC and Good Return are jointly pursuing funding for a research project that aims to help stakeholders and policymakers understand better the financial needs of target groups (such as women entrepreneurs) particularly their savings behaviours and preparation for financial shocks. The results of the action research would be used to inform the recommendations on improving national policies and implement other measures like general financial product features or marketing/campaigns in Cambodia, to expand access and usage of formal savings products for target groups.
1. Financial Literacy & Consumer Protection Campaign & Training Activities (40%)
2. Monitoring, Evaluation & Research (40%)
3. Marketing & Fundraising (20%)
4. Other activities
You must be an Australian citizen or have permanent residency to apply for this position. Applicants not meeting this requirement will not be considered.
Length of assignment: July 2022 to December 2023 (18 months)
Level of effort: Full time 38 hours per week plus occasional weekend activities
Allowance: Volunteer provided with monthly volunteer allowance
Additional information: The placement will commence in-country in July 2022. Later commencement dates and/or periods of less than 18 months will not be considered.
Good Return will provide international airfares, certain pre-departure medical costs, visa expenses, insurance and a monthly living allowance (including accommodation costs).
To submit your application, click Apply Now.
Applicants should provide a CV and a cover letter that clearly states your Australian citizenship/permanent residency status, and addresses the selection criteria listed in the full position description, along with your phone contact details. Cover letters can be included in the messages section or uploaded together with a CV file.
Please indicate in your cover letter which role/s you wish to be considered for, but apply only for your preferred role (you do not need to submit multiple applications).
Please indicate how you heard about this position.
Enquiries can be directed via the Good Return website.
Applications for this role will take you to the employer's site.