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Family Violence Case Manager - Hastings

Good Shepherd Australia New Zealand
  • Part-Time (0.8), Ongoing
  • Hastings
  • SCAHDS Level 5 - $88,796.64 + super, salary packaging benefits

The Family Violence Case Manager is an integral member of the Family Violence Team and delivers high quality short as well as longer term intensive case management services to women and children who have experienced, or are currently experiencing, family violence, including women who choose to remain in the relationship. The role contributes extensive knowledge and understanding of family violence to outreach case management and supports clients accommodated in emergency accommodation and transitional housing, delivering valued services and outcomes.

About you

  • Appropriate tertiary qualification in Social Work, Psychology, or a related tertiary discipline is essential
  • Demonstrated capacity to provide outreach case management including the ability to carry out comprehensive risk and needs assessments and respond appropriately
  • Experience working in a fast-paced family violence program is highly desirable
  • Demonstrated experience working with women and children presenting with complex needs and behaviours (e.g. trauma, substance abuse, mental health, parenting issues, disability) and/or from Culturally and Linguistically Diverse (CALD) or indigenous backgrounds
  • Ability to apply protective behaviours techniques which reduce children’s vulnerability
  • Demonstrated commitment to personal professional development including knowledge of the Royal Commission into Family Violence Recommendations and the broader impact of the current reforms on the family violence sector
  • A current Full Australian Driver’s License
  • A satisfactory Police Check
  • A current Employee Working with Children’s Check (WWCC)
  • Evidence of Covid-19 vaccination, or medical exemption

Minimum Mandatory Qualifications Requirements

Australia’s first Royal Commission into Family Violence was completed in 2015 after a number of violence-related deaths Victoria. The commission made 227 recommendations to reduce the impact of family violence in our community.

One of these recommendations is REC 209 which calls for the introduction of mandatory minimum qualifications for specialist family violence response practitioners. This meaning from 1 July 2021, any new practitioner that will be providing direct specialist services to victim survivors and/or perpetrators, within an agency funded by the Victorian Government for the delivery of family violence services, will need to meet the Minimum Qualifications policy requirements to be considered eligible for employment.

To determine whether or not you meet the mandatory minimum requirements to work within the family violence sector, please use the below mapping tool before applying..


If you have any further questions regarding these requirements please contact us on recruitment@goodshep.org.au using the subject line: Family Violence Case Manager - Hastings enquiry via EthicalJobs.

Why Good Shepherd?

At Good Shepherd, each member of our team is valued, we strive to support people to grow both personally and professionally. We offer generous conditions and flexible working hours to support employees to balance their personal and work life.

Benefits include:

  • Salary packaging (which can add up to $15,900 in tax-free pay per year)
  • Paid study leave
  • Paid parental leave
  • Gifted leave at Christmas and Easter
  • Additional purchased annual leave
  • Flexible work hours/working from home where possible
  • Long service leave due after 10 years, with access after seven
  • Employee Assistance Program, a free and confidential counselling service

To find out more about the role and to review the position description please explore our website: www.goodshep.org.au.

A position description is attached.

In line with various State Government's COVID-19 health and safety requirements, Good Shepherd’s assessment and induction processes may be facilitated remotely using various online tools. The People and Capability Team in collaboration with hiring managers will work with you to find the most appropriate method to ensure your safety and wellbeing and that of our employees.

You may be required to obtain particular vaccines or immunisations in order to perform the inherit requirements of this position. This Includes but Is not limited to the COVID-19 vaccine/immunisation

We recognise the rich diversity of people across Australia. We are committed to ensuring that our team is reflective of the diverse community we serve and to supporting a culture of equity, inclusion and diversity.

Good Shepherd Australia New Zealand is a Child Safe employer. Employment is subject to satisfactory referee checks, a current employment working with Children Check, National Criminal History check and proof of the right to work in Australia.

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