• Join a growing NFP organisation empowering the lives of women, children & families
• Unique leadership opportunity in a new QLD Financial Resilience Services Program
• Full time or Part Time (0.8 FTE) contract until Nov 2023
• $94,568 + super, salary packaging (up to $18,000 tax free/year) & gifted leave

About the role

The Financial Counsellor Senior Practitioner will lead a generalist Good Shepherd financial counselling team ensuring the MARAM guidelines are implemented, and the Financial Counselling Code of Ethical Practice is followed. This role will also undertake a reduced financial counselling case load of approximately 15 clients.

This position will support the development of new referral pathways and best practice co-delivery with Good Shepherd internal services and external service providers.

Travel to neighbourhood houses and community centres around Southport and Gold Coast may be required from time to time, based on client need of the program.

About you

To be considered for this position, you will have:

• Minimum Diploma level qualifications in Financial Counselling
• Undertaken Supervision Training in line with FCAQ & FCA requirements
• Experience working with vulnerable clients; those that have experienced financial difficulty or at risk of poverty, family violence, family breakdown.
• Significant experience in a leadership role; implementation / delivery of intake, assessment, case work practice.
• Excellent interpersonal, written, verbal communication and case note taking skills
• Commitment to personal and professional development
• Strong ethos of team collaboration
• Current driver’s licence
• You may need to provide evidence of Covid-19 vaccination, or medical exemption.

First Nations people are strongly encouraged to apply. We recognise the rich diversity of people across Australia. We are committed to ensuring that our team is reflective of the diverse community we serve and to supporting a culture of equity, inclusion and diversity.

Good Shepherd Australia New Zealand is a Child Safe employer. Employment is subject to satisfactory reference checks, a current Employment Working with Children Check, National Police Check (International Police Check if resided overseas in the last 10 years) and proof of the right to work in Australia.

About us

Our strategy outlines the world we want to see and our role advancing in it. It also speaks to the positive impact we will deliver to support women, girls and families to be safe, secure, strong and connected. We are committed to tackling the issues of our time which adversely affect them. We work to advance equity and social justice and support our communities to thrive.

We seek to increase economic participation and wellbeing, to build resilience, improve safety and bring about system change.

We offer microfinance programs and products, financial counselling and coaching, family violence support, parenting programs and playgroups, education programs and community houses. These services are complemented by research and advocacy to address the underlying structural causes of injustice, exclusion, and inequality.

Benefits include:

• Salary packaging (which can add up to $18,000 in tax-free pay per year)
• Paid study leave
• Paid parental leave
• Gifted leave at Christmas and Easter
• Additional purchased annual leave
• Flexible work hours/working from home where possible
• Long service leave due after 10 years, with access after seven
• Employee Assistance Program, a free and confidential counselling service

In line with various State Government's COVID-19 health and safety requirements, Good Shepherd’s assessment and induction processes may be facilitated remotely using various online tools. The People and Culture Team in collaboration with hiring managers will work with you to find the most appropriate method to ensure your safety and wellbeing and that of our employees.