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Senior Delivery Lead - Digital Transformation Program

Good Shepherd Australia New Zealand
  • Join a true values based organisation empowering the lives of women, children & families
  • Unique opportunity to lead a growing National not for profit organisation on an exciting transformation journey
  • Hybrid work from home & our modern offices in LaTrobe St Melbourne opposite the beautiful Flagstaff Gardens
  • Competitive remuneration + super, salary packaging (up to $18,000 tax free/year) & gifted leave
  • Full time, 18 month contract

About the role

The Senior Delivery Lead is responsible for the uplift of customer experience technologies that form one of the most significant transformative works that Good Shepherd has ever undertaken. The role will be focused on replacing a large number of existing disparate technologies with Salesforce CRM and aligning the implementation with our new Data Platform and Integration middleware.

To view the position description, please visit here.

About you

To be successful in this position, you will have:

  • SAFe Agile certification
  • 10+ years of project and program delivery experience
  • Experience in implementing CRM technologies
  • Experience in leading large teams
  • Strong interpersonal skills with experience working in diverse environments
  • Strong communication, representation and negotiation skills
  • Finance/budget management skills
  • Experience in creation of strategic approaches to attain outcomes
  • Evidence of Covid-19 vaccination, or medical exemption

Ideally you will have:

  • A highly developed commercial mindset and people management/stakeholder engagement skills
  • Excellent verbal and written communication skills with the ability to converse with staff across all levels of the business, right up to CEO level
  • A methodical approach to your work with a high attention to detail;
  • Strong business partnering, stakeholder engagement and problem-solving skills; and
  • You will have the ability to see outside the box and be proactive, self-motivated, enthusiastic and technically competent with a wide range of customer experience technologies.

Good Shepherd Australia New Zealand is a Child Safe employer. Employment is subject to satisfactory referee checks, a current employment Working with Children Check, National Police Check (and international police check if resided overseas for 12 months or longer in the past 10 years) and proof of the right to work in Australia.

We recognise the rich diversity of people across Australia. We are committed to ensuring that our team is reflective of the diverse community we serve and to supporting a culture of equity, inclusion and diversity.

A position description is attached.

How to apply

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