• Join a growing NFP organisation empowering the lives of women, children & families
• Be part of a new QLD Financial Resilience Services Program
• Part Time (0.5 FTE) contract until Nov 2023
• $86,546 pro rata + super, salary packaging (up to $18,000 tax free/year) & gifted leave

About the role

This position will complete initial needs and risk assessments with our clients, develop agreed care plans and provide short-term care coordination to support clients to engage with and navigate the support system. We use a client-centred approach that is both trauma-informed and strengths-based, with a focus on promoting outcomes to improve client safety and wellbeing.

Travel to neighbourhood houses and community centres around Southport and Gold Coast may be required from time to time, based on client need of the program.

About you

To be successful in this position, you will have:

• Tertiary qualification in Social Work with eligibility for membership to AASW
• Demonstrated capacity to provide support coordination or service navigation, including the ability to carry out comprehensive risk and needs assessments and respond appropriately.
• Demonstrated understanding of a trauma-informed approach and ability to work with clients with multiple vulnerabilities and who are experiencing financial crisis, family violence, risk of homelessness, neglect, abuse, disability or mental ill health.
• Demonstrated understanding of financial hardship and ability to recognise financial risk factors.
• Demonstrated capacity to work flexibly and respectfully with a diverse range of people, including people with cultural, gendered, and socially and economically diverse backgrounds, people who experience health concerns or disabilities, carers and people who have not previously accessed a community services system.
• Previous experience providing in person and phone-based support including intake and assessment experience.
• Current driver’s licence
• You may need to provide evidence of Covid-19 vaccination, or medical exemption.

First Nations people are strongly encouraged to apply. We recognise the rich diversity of people across Australia. We are committed to ensuring that our team is reflective of the diverse community we serve and to supporting a culture of equity, inclusion and diversity.

Good Shepherd Australia New Zealand is a Child Safe employer. Employment is subject to satisfactory reference checks, a current Employment Working with Children Check, National Police Check (International Police Check if resided overseas in the last 10 years) and proof of the right to work in Australia.

About us

Our strategy outlines the world we want to see and our role advancing in it. It also speaks to the positive impact we will deliver to support women, girls and families to be safe, secure, strong and connected. We are committed to tackling the issues of our time which adversely affect them. We work to advance equity and social justice and support our communities to thrive.
We seek to increase economic participation and wellbeing, to build resilience, improve safety and bring about system change.

We offer microfinance programs and products, financial counselling and coaching, family violence support, parenting programs and playgroups, education programs and community houses. These services are complemented by research and advocacy to address the underlying structural causes of injustice, exclusion, and inequality.

Benefits include:

• Salary packaging (which can add up to $18,000 in tax-free pay per year)
• Paid study leave
• Paid parental leave
• Gifted leave at Christmas and Easter
• Additional purchased annual leave
• Flexible work hours/working from home where possible
• Long service leave due after 10 years, with access after seven
• Employee Assistance Program, a free and confidential counselling service

In line with various State Government's COVID-19 health and safety requirements, Good Shepherd’s assessment and induction processes may be facilitated remotely using various online tools. The People and Culture Team in collaboration with hiring managers will work with you to find the most appropriate method to ensure your safety and wellbeing and that of our employees.

Please review the position description below.

Please apply as soon as possible, applications will be considered as they are received.