• Work from home
• Full time 12 month contract
• $92,259.44 + super & salary packaging

Good Shepherd

Our strategy outlines the world we want to see and our role advancing in it. It also speaks to the positive impact we will deliver to support women, girls and families to be safe, secure, strong and connected. We are committed to tackling the issues of our time which adversely affect them. We work to advance equity and social justice and support our communities to thrive.

We seek to increase economic participation and wellbeing, to build resilience, improve safety and bring about system change. We offer microfinance programs and products, financial counselling and coaching, family violence support, parenting programs and playgroups, education programs and community houses. These services are complemented by research and advocacy to address the underlying structural causes of injustice, exclusion, and inequality.

About the role

The Social Worker will form part of a broader team of skilled professionals working closely to deliver a holistic, multi-channel model of telephone & online support: economic wellbeing, family violence and family services that is person centred and linked into community support services.

You will:

• Support team members who receive and triage calls to deliver a client-centred approach that empowers and supports service participants to share their story, assess needs and refer service participants to Good Shepherd services, partners and local community services as is appropriate to their circumstance.
• Work alongside and provide tailored information, options, support and advocacy for individuals and people with families at risk, experiencing trauma, emotional/psychological distress, disadvantage, financial crisis or longstanding financial difficulties, through a combination of information, supported referral, advocacy and casework.
• Adopt a person-centred approach by supporting service participants to identify their strengths and support their fullest participation in all goal setting, planning and decision-making.
• Provide empathy, develop trust and assist a person to feel safe; use a strengths-based approach to support a person to explore options and develop and implement strategies that empower them to achieve financial wellbeing

About you

To be successful in this position, you will have:

• A degree in Social Work with eligibility for membership with the Australian Association of Social Workers
• Demonstrated understanding of a trauma-informed approach and ability to work with clients with multiple vulnerabilities that are experiencing financial crisis, neglect, abuse, domestic violence, disability and mental ill health
• Demonstrated capacity to work flexibly and respectfully with a diverse range of people, including people with cultural, gendered, social and economically diverse backgrounds, who experience health concerns or disabilities, carer’s and people who have not previously accessed a community services system
• Demonstrated experience in providing reflective/practice supervision to a multidisciplinary team
• A satisfactory National Police Check
• A satisfactory International Police Check (if you have resided outside of Australia within the last 5 years)
• A current Employee Working with Children’s Check (WWCC) or state equivalent

Why Good Shepherd?

At Good Shepherd, each member of our team is valued, we strive to support people to grow both personally and professionally. We offer generous conditions and flexible working hours to support employees to balance their personal and work life.

Benefits include:

• Salary packaging (which can add up to $18,000 in tax-free pay per year
• Paid study leave
• Paid parental leave
• Gifted leave at Christmas and Easter
• Additional purchased annual leave
• Flexible work hours/working from home where possible
• Long service leave due after 10 years, with access after seven
• Employee Assistance Program, a free and confidential counselling service

Please apply as soon as possible, applications are considered as they are received.

Personal data held by Good Shepherd Australia New Zealand relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

In line with various State Government's COVID-19 health and safety requirements, Good Shepherd’s assessment and induction processes may be facilitated remotely using various online tools. The People and Culture Team in collaboration with hiring managers will work with you to find the most appropriate method to ensure your safety and wellbeing and that of our employees. We recognise the rich diversity of people across Australia. We are committed to ensuring that our team is reflective of the diverse community we serve and to supporting a culture of equity, inclusion and diversity. Good Shepherd Australia New Zealand is a Child Safe employer. Employment is subject to satisfactory referee checks, a current employment working with Children Check, National Criminal History check and proof of the right to work in Australia.