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Specialist Family Violence Case Manager

Good Shepherd Australia New Zealand

Our three-year strategy outlines the world we want to see and our role advancing in it. It also speaks to the positive impact we will deliver to support women, girls and families to be safe, secure, strong and connected. We are committed to tackling the issues of our time which adversely affect them. We work to advance equity and social justice and support our communities to thrive.

We seek to increase economic participation and wellbeing, to build resilience, improve safety and bring about system change. We offer microfinance programs and products, financial counselling and coaching, family violence support, parenting programs and playgroups, education programs and community houses. These services are complemented by research and advocacy to address the underlying structural causes of injustice, exclusion, and inequality.

About the role

  • SCHCADS Level 5 plus super and salary packaging
  • Full time, Ongoing
  • Bayside Peninsula location
  • This Specialist Family Violence Case Manager supports women and young people who have experienced family violence and entered refuge or crisis accommodation.

About you

  • Tertiary qualification in Social Work, Psychology, or relevant related discipline
  • Experience providing case management in a complex and dynamic environment, supporting families through crisis and recovery
  • Solid administrative and organisational skills, with accurate record keeping and strong attention to detail
  • Excellent interpersonal and communication skills and the ability to relate respectfully to all stakeholders via a range of mediums
  • Competent computer skills, familiarity with MS Office programs and SHIP data system
  • Ability to take direction and apply sound judgment
  • Demonstrated ability to work autonomously, as a committed member of an effective and productive team, in an environment of reform
  • Capacity to multi-task and manage the prioritisation of urgent tasks
  • Adherence to the Privacy Act and related legislation in regard to sensitive client information
  • A current Victorian Driver’s Licence
  • A satisfactory National Police Check
  • A satisfactory International Police Check (if you have resided outside of Australia within the last 5 years)
  • A current Employee Working with Children’s Check (WWCC) or state equivalent

Why Good Shepherd?

At Good Shepherd, each member of our team is valued, we strive to support people to grow both personally and professionally. We offer generous conditions and flexible working hours to support employees to balance their personal and work life.

Benefits include:

  • Salary packaging (which can add up to $15,900 in tax-free pay per year)
  • Paid study leave
  • Paid parental leave
  • Gifted leave at Christmas and Easter
  • Additional purchased annual leave
  • Flexible work hours/working from home where possible
  • Long service leave due after 10 years, with access after seven
  • Employee Assistance Program, a free and confidential counselling service

To find out more about the role please explore our website.

A position description is attached.

We recognise the rich diversity of people across Australia. We are committed to ensuring that our team is reflective of the diverse community we serve and to supporting a culture of equity, inclusion and diversity.

Good Shepherd Australia New Zealand is a Child Safe employer. Employment is subject to satisfactory referee checks, a current employment working with Children Check, National Criminal History check and proof of the right to work in Australia.

How to apply

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