- Job posted on: 29th Apr 2021
- Applications close:
Have a question about advertising a job on EthicalJobs?
Please direct all enquiries about a particular job ad or your application to the employer listed on the job ad. If there are no contact details listed on the job ad, please look for a phone number or email address on the employer’s website.
Please note we are NOT a recruitment company, and unfortunately we don't provide career advice or accept CVs. For help on finding an ethical job, please see our Career Advice section above.
Our strategy outlines the world we want to see and our role advancing in it. It also speaks to the positive impact we will deliver to support women, girls and families to be safe, secure, strong and connected. We are committed to tackling the issues of our time which adversely affect them. We work to advance equity and social justice and support our communities to thrive.
We seek to increase economic participation and wellbeing, to build resilience, improve safety and bring about system change. We offer microfinance programs and products, financial counselling and coaching, family violence support, parenting programs and playgroups, education programs and community houses. These services are complemented by research and advocacy to address the underlying structural causes of injustice, exclusion, and inequality.
Lead a team of Financial Capability Intake Officers responsible for receiving and triaging calls in a structured telephone and online environment; ensuring Officers take a client-directed approach that empowers and supports clients to tell their story, and refer clients to Good Shepherd services and partners as is appropriate to their circumstance.
As a Good Shepherd Financial Capability Intake Lead you will:
To be successful in this position, you will possess:
At Good Shepherd, each member of our team is valued, we strive to support people to grow both personally and professionally. We offer generous conditions and flexible working hours to support employees to balance their personal and work life.
To find out more about the role and to review the position description attached below.
In line with various State Government's COVID-19 health and safety requirements, Good Shepherd’s assessment and induction processes may be facilitated remotely using various online tools. The People and Culture Team in collaboration with hiring managers will work with you to find the most appropriate method to ensure your safety and wellbeing and that of our employees.
We recognise the rich diversity of people across Australia. We are committed to ensuring that our team is reflective of the diverse community we serve and to supporting a culture of equity, inclusion and diversity.
Good Shepherd Australia New Zealand is a Child Safe employer. Employment is subject to satisfactory referee checks, a current employment working with Children Check, National Criminal History check and proof of the right to work in Australia.