• Work for a organisation doing good in the world
• Great bunch of friendly people
• Interesting and varied role

About GreenCollar

GreenCollar is Australia’s largest dedicated Environmental Markets advisor and investor. Our team works to understand the natural capital in the land and marine scape, and enable stakeholders to access innovative finance to implement projects with positive environmental and economic outcomes. GreenCollar is the largest provider of abatement under the Australian Government’s Emissions Reduction Fund. In addition, GreenCollar is actively developing new environmental markets that respond to the Paris Agreement Sustainable Development Goals.

Our clients, partners and joint venture stakeholders range from landholders, research groups, non-Government organisations, corporations and the Government. To give best value, we bring together an equally diverse and skilled team of scientists, environmental and geographical specialists, lawyers and finance and economic professionals.

The role:

This interesting and varied role will have you working across multiple systems providing onsite and remote support to currently around 80 users and soon to be 100.

Key to your success in this role is providing exemplary customer service to each and every user ensuring IT support has the next possible reputation across the organisation.

• Handling support enquiries from staff (in-person, telephone, remote access)
• Provisioning and administering staff IT equipment (including software and hardware installations and upgrades)
• Maintaining and improving GreenCollar’s IT systems
• Assisting the IT Manager

About you:

• Tertiary qualification in an IT-related discipline
• IT support experience (e.g. help desk) and knowledge of ITIL principles and practices
• Sound knowledge of Mac OS, Windows, Google Workspace Apps
• High degree of self-organisation, and ability to work with limited supervision
• Knowledge of programming concepts, and competence in one or more scripting languages; preferably Bash
• High level of spoken and written English

Key attributes:

• Holds yourself and others accountable to the highest in moral and ethical standards
• Demonstrates ability to problem solve by implementing sustainable solutions
• Curious and courageous in uncharted territory
• Values working collaboratively and inclusively to deliver collective impact
• Uses intellect and street smarts to think ahead, evolve ideas and push boundaries
• Down to earth, purposeful and humble in your approach