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Residential Program Worker

GROW Australia
  • National organisation
  • Located at Narrabundah
  • Flexible working environment
  • Casual Position

We are seeking a candidate for a casual position for our 5-bed Dual Diagnosis Residential Therapeutic Community Program in Narrabundah - ACT. The program offers long term residential support to people recovering from mental illness / AOD issues.

ABOUT US

GROW is a not-for-profit non-government organisation which was started in Sydney in 1957 by people who believed that, together, they could support each other to overcome the difficulties they experienced in their everyday life that was caused by mental illness and go on to live a life full of hope and aspiration. The GROW Residential Program builds on this mutual help approach. It is a therapeutic community that supports recovery from a mental health condition, with or without co-existing substance abuse.

ABOUT THE ROLE

The position involves working with individuals who have mental health conditions, with or without a co-existing substance abuse issues. The role is to support and inspire persons in recovery by using Grows 12 step program. You will be responsible for the delivery of the day-to-day structure including group facilitation, resident management, and service delivery.

The role is a casual position working both day and non active night shifts. This role is paid at SCHADS Level 2.1 and offer excellent penalty rates given the time shifts.

PRIMARY PURPOSE OF POSITION

  • Animate, activate, and inspire recovery of Residents by utilising GROW Program and recovery principles
  • To ensure the safety and wellbeing of residents
  • Contribute constructively and respectfully to the local teams
  • Promote GROW to the wider community
  • Contribute to the growth and development of GROW
  • Staff Team

KEY ACCOUNTABILITIES AND RESPONSIBILITIES

Program Support Delivery

  • Provide the highest standard of service to GROW participants
  • Work with residents using the GROW 12 Step Program, individual contracts and compliance with prescribed medication
  • Attend and/or facilitate groups and activities and ensure they operate efficiently, safely, and effectively
  • Encourage and develop personal leadership in community residents
  • Work with residents, enabling them to reach their full potential and recover
  • Provide support and training to residents in the GROW program
  • Be flexible and responsive and work in a team environment
  • Provide support to individual residents as their key worker
  • Contribute to a therapeutic community and support the physical and mental wellbeing of community member

Internal Systems & Processes

  • Work within financial delegations
  • Work within budget constraints
  • Ensure all resident’s files (including case notes, handover and progress reports) are accurate, completed and saved on SharePoint
  • Comply with GROW Policies and Procedures and guidelines
  • Ensure that work complies with guidelines and standards of GROW, funder and professional body

Relationship Management

  • Create a positive image of the GROW through your actions and attitudes
  • Receive complaints and work with management to address
  • Ensure a positive and respectful behaviour and community with all residents that demonstrate their value to contribute to positive outcomes
  • Ensure positive working relationships with other staff and open communication with staff and residents

Safety

  • Ensure a safe environment for all residents, staff and visitors
  • Ensure all workplace health & safety regulatory requirements & operational standards are followed
  • Champion the importance of every person’s physical, mental and emotional well-being
  • Lead by example in attention to safety
  • Manage personal health to ensure fitness for work
  • Ensure that preventive and breakdown maintenance issues are appropriately identified, and reported to the Manager
  • Ensure that all incidents, accidents, injuries, assaults, and complaints are reported and appropriately documented following GROW Policy and Procedures
  • In conjunction with the Manager, maintain physical resources and equipment for safe operation

Corporate Responsibilities

  1. Comply with all relevant legislation, regulations and policies and procedures, including Code of Conduct and workplace health and safety standards.
  2. Work within delegations of position.
  3. Maintain confidentiality of information of GROW members, carers, and GROW.
  4. Demonstrate high standards of personal and professional behaviour.

ABOUT YOU

The successful candidate will have experience in the community services and at minimum hold a Cert IV in mental health and/or community services and/or drugs and alcohol. You may also be a second-year university student studying social or health services and interested in gaining firsthand experience in residential rehabilitation.

OR

  • Previous experience working in a rehabilitation centre or other
  • The ability to work effectively with people and to promote positive attributes and work towards plan change
  • Flexibility, resilience and the ability to maintain best practise under challenging circumstances
  • The ability to work effectively to achieve programme goals and objectives
  • Current first aid certificate
  • Having lived experience in recovery from AOD and/or mental health
  • Ability to work nights and weekends
  • Be working towards or willing to work towards a relevant qualification

Additional mandatory requirements

  1. A Police Certificate is required in accordance with relevant legislation and GROW policy. Where applicable, additional state-based screening may be required.
  2. Current Driver’s License.
  3. Current First Aid Certificate.
  4. Evidence of Australian citizenship or current working visa.

You will need to be able to work with minimum direction, be self-motivated, flexible, team-spirited, open to ongoing training and able to identify strongly with GROW values. A current Driver’s License and own transport are essential.

The position description is available at www.grow.org.au/jobs.

You can contact Aaron Beatus, National Manager for Residential Programs, on 0499 907 983 if you have any questions regarding this position.

Successful applicants will be notified.

How to apply

This job ad has now expired, and applications are no longer being accepted.

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