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Engagement Specialist - Gifts in Wills

Guide Dogs Victoria

Guide Dogs Victoria provides high quality training to maximise the independence of people living with low vision or blindness. Our professional services extend beyond the provision of guide dogs, and include innovative children's mobility programs, orientation and mobility training for adults and people living with an acquired brain injury (ABI), and social networking programs to support active community participation. Guide Dogs Victoria is also Australia's most trusted charity and an employer of choice in the disability sector. Our staff enjoy an inclusive and collaborative working environment where talent is recognised and innovation is encouraged.

Guide Dogs Victoria has a full time, permanent opportunity for an experienced professional to join our Fundraising Centre of Excellence team in the position of Engagement Specialist - Gifts in Wills. 

In this role you will be responsible to: 

  • Design, implement and execute multi-channel supporter journeys;
  • Monitor and measure the performance of the supporter journeys including recommendations to optimise the supporter experience and results;
  • Attend events and deliver the role of key spokesperson as required in line with operational plans; and
  • Analyse, evaluate pipeline projection and conversion results, and provide strategies to improve conversion performance.

The successful candidate will have:

  • Demonstrated experience in leveraging digital platforms and tools to support multi-channel supporter journeys;
  • Relevant tertiary qualifications in a related field such as Sales, Marketing or Fundraising with a least 3 years of applied experience;
  • A strong client and customer focus and a commitment to person centred service practices;
  • A commitment to live the values and behaviours of Guide Dogs Victoria; and
  • A strong alignment with the vision of Guide Dogs Victoria in delivering independence to people who are blind or have low vision.

A competitive remuneration package is available commensurate with skills and experience, which includes tax free salary packaging.

Guide Dogs Victoria welcomes applications from people with disability, including those with low vision and blindness. We acknowledge the rights of people with disabilities to have equal opportunity for participation in meaningful employment and are committed to increasing the representation of people with disability in our workforce.

How to apply

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