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Administration Officer


Guidestar provides psychology and positive behaviour support services for people with dual disability, mental health issues and multiple and complex needs. Guidestar also has a growing psychology practice and a training division located in Melbourne’s Northern region.

We are seeking an experienced and enthusiastic Administration Officer to join the team, supporting our Intake & Administration Coordinator.

We are looking for a candidate who is friendly, engaging and has the capability to seamlessly and optimistically “get things done”.

We are looking for someone who has:

  • An appreciation of and the ability and willingness to promote and support the values and ethos of Guidestar
  • Experience and/or strong understanding of disability, mental health and the NDIS
  • Proven well-developed administrative and organisational skills in a complex highly regulated environment
  • Demonstrated computer literacy (particularly MS Office) and use of client management and account systems
  • Demonstrated capacity to be self-directed, offering initiative, attention to detail and problem solving skills
  • A commitment to delivering high level of customer service and being responsive to a wide cross-section of people, including vulnerable clients and their supporters
  • Effective communication by telephone, face-to-face and in writing

What we offer:

  • Professional, flexible and harmonious working environment
  • Ongoing individual and peer supervision
  • Generous remuneration depending on experience
  • Ongoing staff development
  • Values-based, supportive, caring team environment

Please see attached Position Description for further details.

If you have any queries, please contact Tanya at contact.us@guidestarlife.com.au using the subject line: Administration Officer enquiry via EthicalJobs.

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