• Bring your leadership skills to a mission that moves you, supporting young people into employment and study
• Support delivery of authentic, progressive, and inclusive services building a brighter future for young people
• Full time role, preferred location in Melbourne or Brisbane but open to applications from across VIC and QLD

What is headspace National

headspace is a well-recognised, national not-for-profit organisation making a difference to the lives of young people aged 12-25 years. To learn more about headspace and the services we offer, visit headspace.org.au.

About the role

This is an exciting opportunity for an innovative and dynamic leader to join the existing Coordinator Team, responsible for overall day-to-day management and operations of headspace Work and Study. headspace Work and Study provides online employment and education support to young people aged 15-25, helping them to reach their work and study goals through a clinically integrated service.

The successful candidate will:

• Have a proven track record in supporting young people with employment and education, managing and motivating a team of staff, and working collaboratively with industry and partners.
• Strong organisational and service management skills with the ability to establish and monitor effective systems to ensure a quality service is provided and service targets and reporting requirements are met.
• Have significant demonstrated experience and professional knowledge coordinating and delivering work and study related services, preferably for young people.
• Be competent and experienced in managing, motivating and leading a team of direct service staff.
• Display highly developed interpersonal and communication skills.

Who we're looking for:

• Qualifications and/or relevant experience in a related health/education/career sector
• Experience in managing teams, developing a positive team culture and providing stable and supportive leadership
• Experience coordinating and delivering work and/or study related services, including experience working with industry/sector partners to build employment and study pathways
• Service/program management skills
• Experience in delivering programs to vulnerable young people, working knowledge of the common mental health issues experienced by young people and a commitment to advocating for young people
• Highly developed verbal and written communication skills and proven track record in building and maintaining effective working relationships with a range of stakeholders
• Advanced computer skills
• Access to a safe and confidential space to work from (i.e. where you can conduct phone calls of a sensitive nature) and a reliable internet connection (capable of video conferencing)

What's on offer

• Excellent salary packaging up to the maximum amount (for further info go to Smart Salary)
• Professional development opportunities
• A focus on well-being
• A commitment to diversity

How to Apply

Click Apply Now to submit your application. You are required to submit

• Your resume and a cover letter addressing the three (3) Key Selection Questions listed below.
• An introductory video of no more than 2 minutes, details below.

Key Selection Questions to answer within your cover letter (please limit each question to max. 300 words each within your cover letter, you are not required to complete additional responses to the essential selection criteria)

1. Young people living with mental health challenges can often face multiple barriers to work and study. What do you believe are the key principles that should underpin effective vocational support to this cohort?
2. This role requires management of a small and diverse team. Please provide an overview of your experience in managing staff. Please include the number of direct reports you have managed and for what length of time.
3. This service currently operates under a federal government contract which outlines appropriate measures for effective and safe service delivery. What experience do you have leading a team to ensure both specific service targets and operating requirements are met?

Introductory video

Video introduction: All applications must submit a video introduction to be considered for the role. This is a chance for us to get to know you and understand your passion for the role. If submitting a video introduction presents any unexpected challenges or impacts your ability to best highlight what you could bring to the role, please contact us to discuss alternative arrangements.

The video should

• Provide a quick overview of why you are interested in this role and what makes you the ideal candidate.
• Tell us what your personal approach to leadership is for motivating and supporting staff to learn and thrive.

Your video must be under 30mb, to compress the video you can

• Compress the video on your computer on an editing app, e.g. Windows' 10 Photo app
• Send someone the video on WhatsApp and take the file out of your sent files on WhatsApp (WhatsApp compresses files efficiently)
• Submit a link to where you have saved your video online, e.g. in a google drive folder, YouTube private link, Vimeo etc. Please clearly embed this in your cover letter or on a separate doc called video.
• Record your video on the inbuilt camera in Windows as this allows you to select quality.

For more information contact Ella Hewitt, Vocational Services Manager email: [email protected] using the subject line: Service Coordinator - headspace Work and Study - Melbourne / Brisbane enquiry via EthicalJobs.

To be eligible for this position you must have the right to live and work in Australia. A Working with Children Check (or State/Territory equivalent) and a Police Check are required for this position.

headspace is committed to being a child safe and child friendly organisation that recognises, respects and promotes the rights of children, young and vulnerable people.

The headspace Reconciliation Action Plan was launched in July 2019 and was developed through a co-design process with staff across the organisation. Aboriginal and Torres Strait Islander people are strongly encouraged to apply for this role and all current vacancies.