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Support Coordinator / Case Worker - Newcastle

Headstart ABI Services
  • Based in Hamilton, with future potential to work some days from home
  • 2 year contract (may become permanent dependent upon funding)
  • Full time position

About Us

Headstart Acquired Brain Injury Services supports people with an Acquired Brain Injury to increase their community involvement and life skills and to engage more with the general community. We provide supports for people to pursue leisure or social interests and increase their opportunities to maximise independent living in the home and community.

About The Role

Playing an integral role in supporting people with an ABI to pursue activities of choice in the community and re-develop independent life skills, you are a motivated and resourceful person who works creatively supporting people with an ABI to become more independent in life and achieve their goals.

This role gives you the opportunity to initiate and co-ordinate new opportunities and provide a range of diverse and individually tailored supports under the NDIS for individuals living with an ABI. Your commitment to the concept of individualised supports, community inclusion and consumer driven services will be evident. This role will involve supervision and rostering of Community Support Workers and you will participate in an on-call system as required.

About You

In addition to your tertiary qualification in health, welfare, or similar and completion of the NDIS Worker Orientation Module ‘Quality, Safety and You’, you have strong case management experience with the ability to prioritise and co-ordinate a complex case load. Your experience includes the design and implementation of supports and services around individual needs and you have a working knowledge of the individualised planning processes.

Having an understanding of the effects of brain injury on the psychological, social, physical and cognitive functions you have excellent written communication skills and the ability to prepare detailed reports and assessments with skills in MS Office.

Whilst building and maintaining excellent communication with individuals, families and extended social supports and services, you understand the purpose and functions of the NDIS and have a working knowledge of the NDIS Quality and Safety Framework.

Your well developed and demonstratable interpersonal skills including leadership, negotiation and conflict resolution will be well utilised in this role.

Possessing a current Provide First Aid certificate, NSW driver’s license (and willingness to drive a service vehicle), cleared Working With Children Check and commitment to obtain a cleared NDIS Worker Screening check, you would ideally have experience in the ABI sector and community development skills.

What we offer you?

Competitive salary; SCHADS Award Level 4.

  • NFP salary packaging benefits reducing taxable income
  • One allocated day off per calendar month in addition to annual leave entitlement
  • A supportive team in a growing organisation
  • Satisfaction supporting people with an ABI to meet life’s challenges

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