ABOUT HHCC

At HHCC, we have been making a difference by supporting people with disability and/or mental health challenges to achieve their goals and to live an independent life.

We provide quality, person-centred support all our clients.

Join our team and support our clients to get more out of life!

ABOUT THE ROLE

We have an opportunity for an experienced and passionate Accommodation Manager with an Allied Health or Clinical background to join us to mentor, manage and lead a team of House Leaders across several complex Supported Independent Living Houses in the Sydney region. Reporting to the Director and COO, this role will be responsible for:

• Leadership, operational management, and personal centred service delivery across a group of our SILs
• Ensuring incidents are actioned and investigated appropriately within required timeframes
• Oversee the NDIS planning and coordination of supports to our SIL clients
• Building the House Leader’s capabilities and a highly performing SIL team through mentoring, performance management and training
• Support House Leaders to build a team of highly skilled Support Workers, to provide appropriate client services, practice and behaviours that align with HHCC policies and procedures.
• Supporting the House Leaders to cost effectively manage their rosters, budgets, and funding
• Ensuring compliance with internal frameworks, policies, and procedure, as well as State and Federal legislation
• Engaging and building relationships with participants, their families, community stakeholders and funding bodies
• Be the first point of contact for Support Coordinators, Allied Health Professionals, funding bodies and medical staff as required for accommodation services

ABOUT YOU – SELECTION CRITERIA

To be a successful applicant you will have a strong passion for delivering a quality person centred service to our clients, plus have the following:

• Minimum of Diploma or Degree in Disability, Allied Health or related with at least 5 years of experience working in disability industry; NDIS or Supported Housing
• Minimum of 3 years’ experience in Operational Management in a Supported Independent Living and SDA setting
• Extensive knowledge in behaviour of concerns, restrictive practices, NDIS reporting, safe work practices and government funded programs
• Understanding and implementation of person centred/directed planning and positive behaviour support
• Previous experience supporting people with complex needs and challenging behaviours including ABI, physical and cognitive disability
• Experience in working within a quality / compliance framework
• Well-developed leadership skills with the capacity to build a positive team
• Excellent Administration, Organisational and Time Management Skills
• Clear National Police Check, Working with Children’s Check & DWES checks plus a valid driver's license & the right to work in Australia

You will also need to have the following soft skills to be successful in this role:

• Emotional resilience, positive outlook, and a fun attitude
• Strong communication and stakeholder relationship skills
• Passion and desire to provide excellent customer service

BENEFITS AND PERKS OF WORKING WITH US!

• Be part of an organisation that makes a difference
• Working with a great team of people
• Competitive salary
• Career growth opportunities

This is a fantastic opportunity for someone who has SIL management experience and has a desire to make a positive impact and be part of a growing and responsive organisation. 

HHCC values diversity and is an equal opportunity Employer.