ABOUT US

Hope Street Youth and Family Services Ltd ("Hope Street") has over 40 years of experience delivering specialist services to young people and their families experiencing, or at risk of, homelessness.

We have a vision to live in a society where all young people and young families have a safe place to call home. If you would like to play a part in ending youth homelessness, join our team of passionate people making a difference in the lives of young people and young families.

ABOUT THE ROLE

We are looking for a motivated and passionate Youth Residential Support Worker with flexibility to work at both our Brunswick West and Melton Youth Refuge Services. If you are only able to work at one of these locations, please highlight this in your Cover Letter.

The Youth Residential program provides crisis accommodation and 24/7 support to young people and young families who reside in the Hope Street refuge in Brunswick West.

The Hope Street First Response Youth Service is an innovative new model designed to respond to youth homelessness via a place-based approach in the north-western growth corridor of Melbourne.

Service delivery is based on the enhanced youth refuge model aiming to improve outcomes for young people as a part of a homelessness prevention approach. You will contribute to the safe place where young people and their children are supported to move from a situation of crisis, uncertainty and risk to a situation of calm and empowerment to make decisions about their own lives.

On a day-to-day basis you will:

• Provide support and assistance with living skills, connections with the community, personal and social development, employment, education and training.
• Assist young people to follow up actions from their case management plans including housing, income, education and training, health and wellbeing, general living skills and recreational activities.
• Complete client file notes as needed and assist with administration duties to help operations run smoothly.

This position is casual and availability is required for day, evening, and/or weekend shifts.

To find out more about the specifics of this role, please read full position description: www.hopest.org/get-involved/employment.

WE CAN OFFER YOU

• Casual position with attractive penalty rates on offer

• New purpose-built refuge service located in Melton + newly refurbished refuge in Brunswick West
• Passionate purpose driven NFP organisation + Experienced supportive team
• NFP salary packaging up to $18,450 of your salary tax free

• Close to public transport and street parking

ABOUT YOU

• Do you have a bachelor’s degree or are you in your final year of a Social Work, Youth Work, or relevant Social Science related qualification?

• Do you have work experience in youth focused practice frameworks such as strengths based or trauma informed practice?
• Do you have experience or knowledge of crisis accommodation settings including but not limited to youth homelessness?
• Do you have sector knowledge or experience understanding of young people’s trauma with complex needs, including homelessness, family violence, alcohol, drugs and/or mental illness?
• Do you pride yourself on your ability to motivate and advocate for clients to achieve outcomes?
• Are you competent using the full suite of Microsoft applications?

If you have experience working with young people in delivering effective youth-focused trauma-informed services, we want to hear from you!

Applications close on Sunday 17th October at midnight – Apply now! We are shortlisting as received!

ENQUIRIES

If you have specific questions about the role please contact Sue Watt, Acting Program Manager, 0481 199 344 (Monday-Friday 9am-5pm only) for a confidential discussion or email [email protected], using the subject line: Youth Residential Support Worker enquiry via EthicalJobs.

If your experience looks a little different to what we have identified but you have relevant skills, please get in touch with us.

Additional Information

Please let us know if you require workplace modifications so that we can discuss your needs and the modifications that can be made to the recruitment process and the position.

At Hope Street we have an inclusive culture where our employees' unique contributions are celebrated. We strive to reflect our community and strongly encourage candidates from a diverse range of racial, social, cultural, gender and disability backgrounds. We strongly encourage Aboriginal and Torres Strait Islander people to apply.

Hope Street is a child safe organisation and we are committed to ensuring the safety and wellbeing of children. To ensure the highest standards of protection for children, employment at Hope Street is subject to a range of screening requirements which includes satisfactory Police Checks (National and International) and a Working With Children Check.