Job Summary
- $75,000 – $78,000 pro rata per annum
- Applications close:
- Job posted on: 13th Aug 2024
- Sydney > CBD, Inner West & Eastern Suburbs Sydney
2 days left to apply
We are looking for an individual who is dedicated to addressing exploitation in the local textile, clothing and footwear industry by driving growth in the Ethical Clothing Australia accreditation program. The successful candidate will need to have excellent communication, customer service and stakeholder engagement skills.
The Accreditation Program Advisor manages the administrative function of the Ethical Clothing Australia accreditation program. They will provide excellent customer service to support businesses through the accreditation cycle, including providing information about the accreditation program to businesses interested in Ethical Clothing Australia Accreditation and, should a business move forward with accreditation, support the business in the application and each subsequent yearly renewal process. This involves liaising with businesses about their application or renewal, confirming the information provided about their operations and supply chain is correct in the relevant forms, raising invoices, working with the compliance team throughout the audit, providing confirmation certificates and facilitating engagement and connection with the Ethical Clothing Australia marketing team. The Accreditation Program Advisor will also be responsible for organising site visits with businesses and members of the Ethical Clothing Australia team.
The auditing process of the accreditation program is undertaken by the Compliance Officers from the Textile Clothing and Footwear Union (TCF Union) under Ethical Clothing Australia’s Service Level Agreement. Accreditation Program Advisors are not involved in the audit process and are not provided information about a business’s level of compliance beyond compliant or non-compliant; however, they will work closely with Compliance Officersthroughout the process to ensure there is consistency with information.
The Accreditation Program Advisor will support businesses to use the Ethical Clothing Australia trademark correctly, and will liaise with accredited businesses to rectify any non-compliance with the use of the trade-mark. They will ensure Ethical Clothing Australia’s information and systems are up-to-date, and ensure there is clear communications with the marketing team regarding the removal of any non-compliant or non-renewing businesses from our outward facing communications and platforms.
The successful candidate will need to manage the detailed administrative work associated with the accreditation program outlined above and must have a keen eye for detail.
In addition to managing the existing accredited businesses, the Accreditation Program Advisor will play a critical part in growing the number of accredited businesses under the program. They will build strong relationships with manufacturers and brands across the Textile, Clothing and Footwear industry in Australia. They will research and identify new businesses who fit the scope of the Ethical Clothing Australia accreditation program, and approach these businesses about becoming Ethical Clothing Australia accredited. They will work with other members of the organisation to organise and deliver events and awareness raising activities to build the profile of Ethical Clothing Australia in New South Wales and awareness of the accreditation program with eligible businesses and other stakeholders, such as educational institutions and retailers.
They will work with the Accreditation Team to continually improve our growth strategy, as well as support the work to retain accredited businesses.
This person will support the work to continually develop, strengthen and streamline the processes associated with the Ethical Clothing Australia accreditation program, with a particular focus on our growth strategy.
This person will be part of a committed but small team nationally. Ultimately their work will ensure the rights of people working in the TCF industry in Australia are upheld.
Required:
2 days left to apply