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Family Support Coordinator

Hobart Women's Shelter

Hobart Women’s Shelter (HWS) is the second oldest women’s and children’s refuge in Australia. We provide crisis accommodation to women and children, transitional housing to families and Therapeutic Programs for families who are homeless and/or who are experiencing domestic and/or family violence. Hobart Women’s Shelter empowers individuals and families to lead independent and fulfilling lives. We envisage all individuals and families being able to live in a community free from violence and injustice, where diversity is celebrated, and where individuals and families are supported to achieve their goals.

The Hobart Women's Shelter seeks to appoint a Family Support Coordinator (FSC) to coordinate the day-to-day service delivery through the Family Support Team. The Family Support Coordinator provides mentoring, coaching, and modelling best practice behaviours in the delivery of services. She shares her knowledge and experience with staff, provides constructive feedback in consultation with the Family Services Manager ensuring that the well-being of the Family Support Team is maintained.

Required experience and qualifications:

  • Demonstrated experience in leading and/or supporting staff in a crisis accommodation or supported housing setting, or similar.
  • Demonstrated experience, knowledge and/or skills in providing practical support to people experiencing trauma relating to domestic or family violence and/or homelessness, including case planning and referrals to relevant service providers.

The successful applicant will hold:

  • Relevant 4 year degree with one year of relevant experience; OR
  • Relevant three year degree with two years of relevant experience; OR
  • Associate Diploma with relevant experience; OR
  • Relevant lesser formal qualifications with substantial years of relevant experience.

General requirements of the position:

  • Female applicants only. Exemption under the Anti-Discrimination Act (1998)
  • Current Driver’s Licence
  • Working with Vulnerable People Check
  • Current Police Check
  • IT proficiency in the use of Excel, Word, Outlook, PowerPoint, client databases and cloud-based technologies, or the ability to learn these packages
  • The position carries a six-month (6) probation period
  • Current First Aid certificate
  • The position is 30 hours per week and may involve day, afternoon, night or on-call shifts

A position description is attached.

How to apply

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