• Part-time, 12 month contract

About ReachOut

ReachOut is the most-accessed online mental health service for young people and their parents in Australia. Our trusted self-help information, peer-support program and referral tools save lives by helping young people be well and stay well. The information we offer parents makes it easier for them to help their teenagers, too.

About the role

In the last two years, ReachOut has invested heavily in developing the ReachOut Schools program with a new website, new wellbeing curriculum resources and the national launch of an online tool to support students transitioning to secondary school.

We are now looking for an energetic, self-directed Schools Content Producer who can build on this strong foundation. You will provide insights on schools’ resource needs and develop curriculum resources, website content and eDMs. Working with the Content Team, you will look for opportunities to leverage existing content designed for youth and parents, adapting this for the school setting. You will use your organisational skills to support the Schools Program, responding to emails from schools and coordinating the merchandise program.

You'll be responsible for:

Resource development

• Translate research and other insights to develop evidence-based, practical and engaging mental health and wellbeing resources for teachers and that are mapped to the national and NSW PDHPE curriculums.
• Project manage all work packages, including developing project timelines, developing briefs and identifying and managing suppliers.
• Initiate ideas and produce content that responds to topical issues within schools (e.g. COVID-19, bushfires, Wear it Purple Day).
• Initiate and maintain relationships with content partners and topic specialists as required.
• Produce and publish content that demonstrates empathy and understanding of the target audience in line with content strategy and user experience goals.
• Follow best practice ReachOut’s Duty of Care protocols for working with service users in content production.
• Identify when content requires clinical or specialist review according to content production processes.
• Support the development of digital products for schools - e.g. Student Snapshot - a free wellbeing survey.

Website content

• Research, write/produce and publish engaging content directed at education professionals for the website, e-newsletter and external blogs.
• Maintain the existing website including responding to user feedback and liaising with the Digital Team to fix technical issues that arise.
• Implement SEO content recommendations as provided by the SEO Manager.
• Use data analytics to help guide decision making and strive for continuous improvement
• Publish content via the Content Management System.

You can read the full position description at https://about.au.reachout.com/join-the-team.

What ReachOut can offer you

• Work on an innovative strategy that will shape the future of youth digital mental health services in Australia.
• A great work-life balance through flexible arrangements to enable family and community responsibilities
• A strong culture that celebrates diversity and inclusion.

Note:

We will be short-listing applications as they come in and we may close the job ad early, so please submit your application asap.

As we are a mental health organisation it is important to let you know that you may hear stories of distress, hardship or trauma when working at ReachOut. We really encourage you to reflect on how this may impact you when considering applying for this role. An EAP is available to support staff.

Candidates must have the right to live and work in Australia permanently.