Welcome to Interchange

Interchange is a registered NDIS provider supporting Western Australians living with disability to achieve their goals and live a good life – a life they choose! For 30 years we have been putting people at the centre of everything we do. Through individualised, local, community-based support we remove barriers, increase life choices, and empower people to have meaningful relationships and connections. 

Our belief is Everyone Belongs. We are all peas from the same pod.

Our organisation’s culture is deeply influenced and shaped by our values - respect, belonging, empowerment and individuality. Our awesome staff bring passion and commitment to their vital roles and bring our values, vision, and mission to life.

But enough about us! What about you?

What we are looking fo

We are seeking a dedicated and passionate individual who puts people at the centre of everything you do. 

As a Lead Support Worker, you will be responsible for delivering a broad range of high-quality and flexible support to people with disability. You will use your problem-solving skills to ensure individual plan outcomes are met, working within existing budgets and resources. Whilst also helping and mentoring Support Workers within your Neighbourhood. 

The details

Along with providing a supportive, flexible and encouraging work environment we offer a wide range of benefits, that includes:

• Flexible to work in different Interchange locations 
• Full Time
• Level 3 of the Social, Community, Home Care and Disability Services Industry Award 2010 (the “Modern Award”) and conditions under the National Employment Standards (“NES”).

What do you need to apply? 

• Qualification in Mental Health or Disability (e.g., Certificate IV) AND/OR minimum 2 years’ experience in mental health. 
• Applied knowledge of restrictive practices
• Excellent verbal and non-verbal communication and interpersonal skills with the demonstrated ability to collaborate and build strong relationships with people with disability, colleagues, and members of the community.
• Ability to take initiative and problem solve to ensure that high quality, customer focus, safe and well organised services are delivered. 
• A demonstrated understanding of and experience in the development and delivery of contemporary, evidence-based disability services.
• Conduct timely and accurate record keeping and objective report writing.
• Ability to work in accordance with Interchange’s Mission, Vision, and Values. 

In return, you will receive: 

• Salary Package Benefits (Up to $15,900 p.a. tax-free)
• 9.5% Superannuation 
• Employee Assistance Program

Plus, the satisfaction of working with an organisation that provides high quality disability services to make a difference and support people with disability to live a good life. 

Ready to make an impact… 

Move through the process by pressing "Apply". Prepare a detailed cover letter outlining how you meet each of the criteria; Attach a current Resume which will need to highlight your duties and achievements from previous and current roles most relevant to this position.

Diversity and Inclusion

We are an inclusive employer, and we celebrate our diverse workforce. We welcome and encourage applications from all diverse backgrounds including individuals that identify as Aboriginal and Torres Strait Islanders, LGBTQI, and individuals with disabilities, culturally and linguistically diverse backgrounds and people of all ages.

Please note - only candidates successfully shortlisted will be contacted.