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Assistant Coordinator - Children's Contact Service - Coffs Harbour

Interrelate
  • Permanent Part Time (22.5hpw)
  • Based in Coffs Harbour NSW
  • Hourly rates: $46.39ph (Mon-Fri), $69.59ph (Sat) + 10% super

This is a new and exciting opportunity for a dedicated and experienced Assistant Coordinator, who is passionate about making a difference in the lives of families & children, to assist with the coordination and delivery of the Children's Contact Service in Coffs Harbour.

ABOUT THE ROLE:

The Children's Contact Service is a place for parents to engage in safe and friendly change-over and change-back in a relaxed, family atmosphere, in which children from separated families can connect with both parents. This position assists in coordinating the delivery and quality management of the Contact Service.

Key duties for this role includes:

  • Assist with the coordination and delivery of the Children's Contact Service
  • Prepare staff rosters, schedule and arrange appointments for contact visits and change overs
  • Undertake induction, training and provision of ongoing support for the Children's Contact Service staff and students
  • Conduct ongoing assessment, case planning, monitoring and review of families through the service
  • Develop family case management plans and client goals to instruct case management plans.
  • Follow child protection procedures, complete risk assessment and procedures

Along with a Graduate Diploma or Bachelor in psychology/behavioural or social science/ social work/ children's services/ community services or other related field; or, currently working towards a degree, we are looking for strong capabilities in leadership, negotiation and conflict Management, interpersonal skills, communication and relationship skills and ethics.

This position is permanent part time, working 22.5 hours per week. Days and hours of work will be negotiable at interview. This position will require evening work and some weekends, and the availability to be on call.

To learn more about our Children's Contact Service, please visit our website: https://www.interrelate.org.au/programs/children-s-contact-service

Due to the current Covid-19 Pandemic the majority of our workforce is working and providing services to our communities from the safety of their home. We have recently begun offering very limited face to face services under strict conditions following a risk assessment. We anticipate that by 31 January, 2022 successful candidates will be working fully at an Interrelate office.

ABOUT US

Interrelate is a not-for-profit provider of relationship services. Our vision is to empower people to thrive in the most vital part of their lives - their relationships.

We are committed to leading the way in providing responsive, cutting edge, transformative relationship services with and for our diverse communities, at every stage of life. We are committed to responding to the vulnerabilities of families and children in their communities and to building stronger relationships.

We deliver professional services like a big business, but with the heart of a not-for-profit. We deliver services spread across 30+ physical locations (plus online) to more than 130,000 clients and we're backed by qualified staff and more than 90 years of trusted expertise in sensitive relationship matters. We work in a broad context, connecting people with their communities and culture.

Due to the current Covid-19 Pandemic the majority of our workforce is working and providing services to our communities from the safety of their home. We have recently begun offering very limited face to face services under strict conditions following a risk assessment. We anticipate that by 31 January, 2022 successful candidates will be working fully at an Interrelate office.

ROLE REQUIREMENTS

Relevant Qualifications

Minimum Graduate Diploma or Bachelor in psychology / behavioural or social science / social work / children's services / community services or other related field; or, currently working towards a degree in psychology, social work or related field.

Demonstrated experience and skills in:

  • working in a Children's Contact Service and/ or with families and children experiencing separation and family breakdown and high levels of family conflict
  • one or more areas of clinical work, e.g. counselling, dispute resolution, relationship education, children's services, men's programs, family law etc.
  • management experience or demonstrated skills and/or experience to fulfil management responsibilities
  • supervision and training experience, recognised supervision training certificate (or willingness to obtain training and gain experience)
  • working with families within a case management setting
  • managing high parental conflict whilst upholding the best interest of children
  • program management
  • solutions focused and interpersonal communication skills
  • report writing, case notes, data collection and data entry
  • liaising with the community and building local networks
  • dealing with Family Law Court procedures
  • working with online systems and technology, such as a CRM (Client Relationship Management) System, Zoom and Microsoft Teams.

Demonstrated knowledge and understanding of:

  • child development, child protection and family violence issues
  • the existing framework of the Children's Contact Service, and a demonstrated capacity to work within it

WHAT WE OFFER

We offer the following competitive employment conditions:

  • Training, Mentoring, Supervision, and access to Resources
  • Employee Assistance Program
  • Opportunities for multi-skilling and up-skilling
  • High level of diversity in the role
  • Excellent working environment

HOW TO APPLY

To apply for this vacancy please click on the 'Apply Now' button.

To be considered for this position, you are required to apply online, submit your resume, and address the key requirements of this position as listed in the job ad.

If you have any questions, please email [email protected] using the subject line: Assistant Coordinator - Children's Contact Service - Coffs Harbour enquiry via EthicalJobs.

Interrelate aspires to continue to be a leader in our community, an organisation known for working respectfully with clients from all different and diverse backgrounds. We encourage applications from people of diverse gender identity, race, age, disability, sexual orientation, religion, language, socio-economic circumstances, life circumstances, beliefs, or any forms of perceived disadvantage. If you will have special requirements or would like to talk to us before submitting an application, please do not hesitate to contact us at [email protected] and we will organise for you to chat with an appropriate staff member to explain how we can help you.

All Interrelate positions require the satisfactory completion of relevant Police and Working with Children Checks. Interrelate services are funded by the Australian Government.

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