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Receptionist and Administration Officer

Jesuit Social Services

About the organisation

Jesuit Social Services is a social change organisation working to build a just society where all people can live to their full potential.

Since 1977, Jesuit Social Services has provided services to some of the most disadvantaged in our community.

We place a high priority on advocacy and are a leader in policy development and research.

About the program

Jesuit Social Services engages with people from diverse backgrounds experiencing complex problems, including those associated with mental illness, substance misuse, family breakdown, offending behaviour, homelessness, unemployment, poverty and social exclusion.

Jesuit Social Services operates a range of programs for disadvantaged young people, families and communities from various operational sites.

Business Support Services is responsible for financial administration, human resources and operations of Jesuit Social Services and is located at Central Office in Richmond.

About the role

The Receptionist & Administration Officer is the face of our organisation. In this full time role you will be the first point of contact for all external visitors and callers as well as a frequent contact for our almost 300 staff nationwide. As well as receiving all visitors to our Richmond head office, both in person and over the phone, you will develop a sound knowledge of our people and programs across our multiple sites to ensure all calls and enquiries are handled efficiently and in a welcoming manner.

You will also take ownership of the general upkeep of the Richmond office, ensuring communal spaces are kept clean and tidy and that stationery, consumables, kitchen and janitorial supplies are well stocked.

You will be kept busy with a standard range of Reception duties as well as managing travel for the company, providing meeting room support, and contributing to the accounts payable and receivable functions.

Although the work required is full-time, part-time/job share arrangements will be considered for the right candidates.

Candidate Requirements

With relevant experience in a busy reception or other generalist administration role you are professional and mature with a welcoming presence.

You demonstrate patience, compassion and composure at all times. You are a problem solver, take initiative, with a can do attitude and a good sense of humour. Community Service Sector experience would be beneficial but is not mandatory.

You will be comfortable and confident in communicating with a broad range of stakeholders including staff at all levels, donors, and dignitaries such as government ministers, as well as our program participants - many of whom come from the most marginalised and disadvantaged sections of our community.

You will be hands on, with a keen eye for detail and a willingness to take on and embrace new tasks and processes as the role requires.

You will be an enthusiastic and motivated team player who is keen to take ownership of the role and make an immediate contribution to the organisation.

What Jesuit Social Services can offer you

  • A comprehensive Induction and Orientation program
  • Ongoing role related training and development
  • An organisation that lives their values, through our day to day work
  • A welcoming and supportive environment
  • Employee assistance program
  • A competitive salary plus salary packaging benefits
  • Generous leave

How to apply

To view a position description, and to apply for this position, click the "Apply Now" link. 

For further information please contact Danny Mulcahy, Manager Operations on 0410 089 136.

Applicants are required to respond to each of the Key Selection Criteria, with names and contact numbers of two referees. Applications that do not directly address Key Selection Criteria will not be considered.

Your responses to the selection criteria should be incorporated into your covering letter.

Please apply in confidence.

Applications may be reviewed prior to the closing date and may be subject to change without notice.

Jesuit Social Services is an Equal Opportunity Employer, committed to providing a working environment that embraces and values diversity and inclusion. We celebrate and welcome all people regardless of ethnicity, cultural background, age, gender, sexuality, disability or religious affiliation.

Jesuit Social Services takes child protection seriously. We undertake multiple screening processes including appropriate reference and background checks, Working with Children Check and police checks to ensure the protection of children and young people in our care.

You are required to meet the behaviour standards outlined in our Code of Conduct.

How to apply

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