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Consultant - Communities Practice

Knowledge Society
  • Full time
  • Perth-based, national work. Some interstate and regional travel may be required
  • Salary commensurate with experience and track record

Knowledge Society is recruiting an early-career Consultant to work in our Communities Practice, consulting to a range of clients. Your work will include supporting the design and implementation of system-wide transformation projects, supporting community services organisations to deliver new and transformative services, and supporting philanthropists to maximise the impact of their social investments. You will support our senior team on specific tasks and deliverables within projects. This role will see you support and sometimes lead work such as the design and delivery of workshops, compiling and codifying outputs from meetings and workshops, creating service design deliverables and compiling research on relevant domains.

Working closely with the practice lead and senior team, you will be involved from the business development phase through to execution, drawing on a range of disciplines to deliver high-quality work with a focus on practice-change for impact. Our work is informed by international best-practice research and rigorous understanding of the paradigms within which we work.

Knowledge Society is currently a team of 15 including consultants, program managers and an in-house production team. We partner with organisations with whom we can build long-term systemic change that delivers measurable improvements in wellbeing.

If you are an analytical thinker, a great communicator and you want to work with a dynamic team of change-makers, we want to hear from you.

Duties and responsibilities

  • Working with the Practice Lead and the Communities team, support clients to define, describe and prioritise their challenges. Help generate strategic and creative responses to client problems.

  • Contribute to the delivery of complex, long-term projects, ensuring milestones and deliverables are achieved within budget and positive relationships are maintained with project partners.

  • Participate in and, when appropriate, lead client-facing interactions including, but not limited to, workshops, meetings, planning sessions and design sessions. Work with client representatives to negotiate logistical arrangements with regards to workshops and meetings.

  • Lead the production of components of final project deliverables. Requires a strong digital capability with the capacity to quickly learn new platforms relevant to the work at hand.

  • Contribute to the design and delivery of learning experiences which transfer knowledge and skills to build lasting capability within partners.

  • Implement daily and weekly habits that ensure you stay at the forefront of research, commentary and intellectual inquiry in the fields of social impact, flourishing communities, philanthropy and other relevant fields, translating these insights for our team and clients as appropriate.

  • Liaise with internal creatives to oversee the delivery of high-quality creative output including slide decks, videos and electronic collateral.

  • Take part in client pitches and support the negotiation of new work and contracts with clients.

Selection criteria

Essential

  • Completion of a relevant tertiary qualification and 2 - 3 years relevant professional experience

  • Strong problem solving and analytical skills, including the capacity to interpret qualitative and quantitative data

  • Capacity to oversee and manage multiple programs of work, ensuring timelines are adhered to by the whole team

  • Proven ability to articulate thought and write compelling communications for a variety of audiences

  • Ability to curate research and knowledge from a range of sources

  • Ability to contribute work to multiple projects concurrently, to be realistic about timeframes for delivery and to communicate well with senior staff

  • Ability to work productively both autonomously and as part of a team

  • Excellent interpersonal skills, including aptitude for client engagement, attentiveness to client need, negotiation and facilitation skills

  • Demonstrated ability to think beyond the academic

  • Capacity for robust, respectful debate with people with a range of viewpoints

Desirable

  • Exposure or experience in social services or health; exposure or experience in change management and agile ways of working

  • Human centred design - interest in or some exposure to human centred design, design solutions, service design

Position Details

Reporting: This is a Consultant role, reporting to the Practice Lead while taking direction from various senior team members. The successful candidate will generally be active in 2–3 projects concurrently although this may vary depending on the scale of projects at any given time.

Location: This role is based in our Subiaco office. Travel within WA and interstate may be required.

Duration: Full-time (approximately 37.5 hrs per week). Fixed-term contract for one year with the potential for extension.

Salary: $70,000 - $75,000 annually (plus superannuation) depending on experience.

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