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Family and Domestic Violence Advocate

Koolkuna (Eastern Region Domestic Violence Services Network Inc.)

Position Purpose

The Family and Domestic Violence Advocate, under the supervision and guidance of the Operations Manager work across Koolkuna services. The purpose is to increase the capacity of women and children who have experienced domestic and family violence to live safely and independently in the community

To succeed in the role, you will have the ability to build relationships with key stakeholders, a desire to work with vulnerable community members. You will also have excellent written and verbal communication skills, as well as the ability to coordinate a variety of services around the individual and family needs.

Key Responsibilities

Case Management

  • Engage in case management and ongoing casework with women and children in the aftermath of domestic violence

Advocacy and Referral

  • Provide information, resources, referrals and advocacy for women and children to ensure their needs are met


  • Maintain records, data information and reports in accordance with agency requirements
  • Comply with all privacy, equal opportunity and occupational health and safety requirements
  • Adhere to the Strategic Plan and all Policies and Procedures of the organisation
  • Participate in professional supervision, team meetings, training and working groups as required

Community Education

  • Assist in the identification, development and delivery of community training and education programmes regarding domestic and family violence

Interagency Working

  • Participate in interagency coordination and maintain good working relationships with local agencies and networks
  • Work in an ethical and professional manner at all times as a representative of the Organisation


  • Promote and implement safety strategies for all clients, colleagues and yourself
  • Other duties relevant to the position as directed


  • Willingness to work towards tertiary qualifications or demonstrated experience in the Human Services field relating to women and children affected by violence and abuse.
  • Knowledge and experience of intervention work and case management with women and children experiencing domestic and family violence.
  • Ability to develop networks and advocate strongly on behalf of clients and their children in domestic and family violence situations.
  • Knowledge of community and government resources available to families and ability to work collaboratively with them.
  • A high standard of communication and interpersonal skills including record keeping, report writing, collection of statistical data and computer literacy.
  • Ability to work using your own initiative and as part of a team.
  • Good organisational and time management skills and the ability to work under pressure whilst maintaining sound judgment.
  • Demonstrated ability to work with people from culturally diverse backgrounds.
  • Demonstrated commitment to empowerment and self-determination.
  • Ability to adhere to privacy, equal opportunity and occupational health and safety legislation and maintain ethical and professional practice at all times.
  • Working With Children Act 2004 Criminal Record Check.
  • A current Driver's License and use of a suitable car.
  • Flexibility with working hours.


  • Experience in working in a not for profit community Organisation.


The Family and Domestic Violence Advocate will report to the Operations Manager.

For more information on the role, please contact Robyn Fitall at ceo@koolkuna.org.au, using the subject line: Family and Domestic Violence Advocate enquiry via EthicalJobs.

How to apply

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