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Assistant Director - Information and Advice Services

Legal Aid Queensland
  • Temporary full time until 30 June 2022, with possible extension
  • Salary: $135,769 to $148,951 a year full time hours (SO) - plus leave, up to 12.75% superannuation & salary packaging benefits
  • Brisbane CBD location

about us

Legal Aid Queensland is an independent statutory authority funded by the state and federal governments. Legal Aid Queensland’s vision is to be a leader in a fair justice system where people are able to understand and protect their legal rights. Our purpose is to provide quality, cost effective legal services to financially disadvantaged people throughout Queensland.

The division is currently hosting information lines providing frontline legal assistance to clients engaged with, or seeking to engage with, the Royal Commission into Defence and Veteran Suicide (the Veterans Royal Commission) and clients engaged with, or seeking to engage with, the Royal Commission into Violence Abuse, Neglect and Exploitation of People with Disabilities (the DRC). These information lines respectively form part of the Defence and Veterans’ Legal Service (DAVLS), and the Your Story Disability Legal Support Service (Your Story) which are national legal services operated by Legal Aid Queensland, in conjunction with staff from National Legal Aid and Aboriginal and Torres Strait Islander Legal Services.

DAVLS provides legal advice, information, and assistance to Australian Defence Force (ADF) personnel and veterans, their families, carers and supporters wanting to engage with the Veterans Royal Commission. Your Story provides legal advice, information, and assistance to people with disability, their families, carers and supporters wanting to engage with the DRC. Both services are independent, culturally safe, and trauma-informed services delivered nationally using best practice standards and a human rights approach.

about the role 

Legal Aid Queensland’s Information and Advice Services area provides high-quality legal information, referral and legal advice services to vulnerable and disadvantaged Queenslanders over the telephone, face-to-face, at our regional offices, at correctional centres and via videoconference.

This is an outstanding opportunity for an experienced professional to lead a multidisciplinary team and to take on the key leadership role managing Legal Aid Queensland’s contribution to DAVLS and Your Story. 

As Assistant Director, your responsibilities include:

  • Delivery of legal information, advice, and assistance to clients to engage with and understand the Royal Commission processes;
  • Management of a multidisciplinary team including the provision of performance management and professional development opportunities to support them in achieving organisational objectives; and
  • Provision of expert advice to the Director Information and Advice Services of Legal Aid Queensland and staff about strategies for the efficient and effective business processes and system changes to streamline the delivery of information and advice to clients.

How to apply:

To submit your application click the Apply Now button.

A position description is attached.

If you experience any technical difficulties when accessing this website please contact 13 QGOV (13 74 68). All calls relating to the status of your application once the job has closed should be directed to the contact officer on the role description.

Legal Aid Queensland values the skills and insights we gain through a diverse and inclusive workforce that reflects the community we serve. We encourage people with lived experience relevant to the Veterans Royal Commission and the DRC to apply. We also encourage people from culturally diverse backgrounds, including Aboriginal and Torres Strait Islander people, to apply for this position.

Apply Now

Applications for this role will take you to the employer's site.

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