• Permanent - 68.4 hours per fortnight
• Great Southbank location, close to public transport and cafes
• Contribute to a life-changing program
• Wellbeing days (on top of annual leave) + Purchased Leave options
• $74,910 base (Pro rata) + super + NFP salary packaging

Why Join Launch Housing

Our mission is to end homelessness. We aim to get people housed, keep them housed, and be an influential voice on ending homelessness. We are a secular, independent provider of choice for clients and the go-to organisation on homelessness for government, media, philanthropy, private donors and the community.

Our people are the backbone of our organisation and supporting their wellbeing and professional development is critical to our ability to help our clients and the community. We value lived experience and diversity in our staff, and actively work to ensure everyone is able to make their career with Launch Housing fulfilling.

There are many benefits of working at Launch Housing including:

• Free and confidential Employee Assistance Program
• Training and career opportunities across multiple Launch Housing teams
• Useful and rewarding work and giving something back to the community
• A portion of your income can be tax-free by salary packaging your personal expenses
• Additional tax-free salary packaging on dining and accommodation expense
• 17.5% leave loading payment

What you'll do

Reporting to the Case Management Team Leader, you will assist with the immediate and ongoing support needs of clients experiencing or at risk of homelessness, through the provision of a range of intervention options ensuring that the client's needs are translated into a personal program that encourages the client's independence, empowerment, autonomy and dignity. This support may be provided in a range of environments including funded accommodation services, private housing or via assertive outreach to clients experiencing housing crisis.

In this role you will:

• Develop case plans in conjunction with clients and implement strategies that enable clients to achieve their goals by building on their strengths and focusing on solutions
• Assist clients to develop long term housing options, both within and/or independently of Launch Housing's supported accommodation program
• Ensure clients maximise all government and community income assistance and support
• Initiate and maintain contact with vulnerable clients using flexible engagement strategies to achieve case plan goals

The Southbank residential facility includes 46 rooms, 41 for singles and 5 for couples. The services include temporary accommodation, case management, transitional support and other services to get people experiencing homelessness housed.

What you'll bring

A passion for working with people experiencing homelessness and a determination to deliver innovative and effective services of the highest possible standard to our clients. You will have:

• Tertiary qualification in human services, social work or related field
• Previous experience working with clients with complex needs relating to homelessness
• Understanding of housing and homelessness policy, context and systems
• Demonstrated ability to build positive relationships and communicate with people of diverse backgrounds and abilities

How to Apply

To obtain a full position description and to apply for this opportunity, please click Apply Now and follow the How to Apply instructions. Please submit a covering letter addressing the key selection criteria and your CV.

If you need additional information about this role, please contact Tara Fergus at [email protected] using the subject line: Case Manager - Southbank enquiry via EthicalJobs.

Please note there is no closing date for this role and shortlisting will occur on a rolling basis, so please don't delay in submitting your application.

Launch Housing is committed to child safety and is an Equal Opportunity Employer and supports accessible working arrangements for all. This includes people with a disability, Aboriginal and Torres Strait Islanders, culturally, religiously and linguistically diverse people, young people, older people, women, and people who identify as gay, lesbian, bisexual, transgender, gender diverse, intersex or queer. We acknowledge Lived Experience as a unique expertise, and encourage people with a Lived Experience of Homelessness to apply.

Ref code: 5919722