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Enhanced Engagement Worker

Launch Housing
  • Make a real difference in people's lives
  • Permanent part-time position (2) - 68.4h or 60.8h per fortnight
  • $78,353.54 per year (pro-rata)
  • Generous salary packaging available
  • Additional Well-being leave on top of annual leave
  • Based at Southbank - (must have a valid Victorian Driver's License)

Why join Launch Housing

Our mission is to end homelessness. We aim to get people housed, keep them housed, and be an influential voice on ending homelessness. We are a secular, independent provider of choice for clients and the go-to organisation on homelessness for government, media, philanthropy, private donors and the community.

Our people are the backbone of our organisation and supporting their wellbeing and professional development is critical to our ability to help our clients and the community. We value lived experience and diversity in our staff, and actively work to ensure everyone is able to make their career with Launch Housing fulfilling.

Why this role matters

You will be working with clients for up to two years providing an enhanced level of engagement both onsite and through outreach. You will assist clients to link with internal and external services suitable to meet their individual support needs, and accompany the client to appointments to assist with engagement and follow-up.

For further information on the role please refer to the position description.

What we're looking for

We are currently seeking a skilled & passionate individual, someone committed to working with people who have previously experienced homelessness, engaging with them to support their independence and their journey within stable permanent housing.

Key responsibilities:

  • Conduct comprehensive assessments of clients' needs in order to develop collaborative case plans.
  • Provide a comprehensive intensive case management service to clients, including assistance with accommodation, advocacy, assessment, referral and the development of community supports.
  • Assist clients to maximise their options and potential by facilitating their involvement in community and social activities, recreational and training opportunities. Continue to support the client once stable accommodation has been secured by enhanced outreach.
  • Ensure the client's needs continue to be met and to identify other support services involved that may be more suitable to continue to support the client.


  • All applicants must have the right to work in Australia and will be required to complete a Working with Children Check and Police check.
  • We acknowledge Lived Experience as unique expertise and encourage people with a Lived Experience of Homelessness to apply.
  • COVID-19 vaccination or a valid Covid-19 Vaccination Exemption certificate is required to work on site

How to Apply

To obtain a full position description and to apply for this opportunity, please follow the How to Apply instructions. Please submit a covering letter addressing the key selection criteria and your CV.

If you need additional information about this role, please contact Michaela Watson at michaela.watson@launchhousing.org.au using the subject line: Enhanced Engagement Worker enquiry via EthicalJobs or 03 96994566

Launch Housing is committed to child safety and is an Equal Opportunity employer and supports accessible working arrangements for all. This includes people with a disability, Aboriginal and Torres Strait Islanders, culturally, religiously and linguistically diverse people, young people, older people, women, and people who identify as gay, lesbian, bisexual, transgender, gender diverse, intersex or queer. We acknowledge Lived Experience as a unique expertise, and encourage people with a Lived Experience of Homelessness to apply.

To obtain a full position description go to: https://launchhousing.recruitmenthub.com.au/Vacancies & enter ref code: 6035495.

Apply Now

Applications for this role will take you to the employer's site.

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