About the Role:

The Network Systems Engineer’s role is to provide expertise and guidance to Lifestyle Technology staff in design, maintenance and operation of the organisational network and security. The Network Systems Engineer will also provide support to the technology team in terms of the Azure environment, backups and our server infrastructure. The role will also be a focal point for support and maintenance of our SD-WAN footprint.

Key responsibilities will include:

• Maintain and administer the network and IT infrastructure to best practice including but not limited to, VMs, switches, firewalls, routers, controllers and WAPs
• Monitor and manage design changes related to domain management, incident management, patch management, vulnerability management, remote access, access control and capacity planning
• Ensure Licenses are fit for purpose
• Liaise with external technology partners and suppliers in supporting networks and systems
• Work with the business to help plan and implement IT projects
• Document, develop and update internal knowledge base
• Manage and maintain the overall integrity of Lifestyle Solutions IT infrastructure including security, backups and availability
• Work after hours and/or weekends for incident, patch management, change management and emergency changes when required or on-call
• Provide 2nd and 3rd level technical network infrastructure support
• Adhere to Incident, Security, Problem and Change Management processes as per the ITIL Framework
• Perform onsite maintenance and troubleshooting and where practical

About You:

Along with excellent communication, attention to detail and problem solving skills, the successful candidate will have:

• Microsoft certifications required (M365, Azure), including MCSE or equivalent 
• CompTIA Network+ or equivalent certifications
• Extensive networking and systems experience
• Project management exposure, particularly around infrastructure projects
• ITIL3 or ITIL 4 foundation certificate
• Extensive experience with Azure, especially around configuration, maintenance and troubleshooting
• Solid knowledge of virtualisation platforms, especially Hypervisor
• Experience with Wi-Fi technologies (Unifi – Ubiquiti), as well as WAN/LAN technologies and support
• Knowledge and experience of firewalling and security solutions, specifically PaloAlto (Prisma)
• Good knowledge of Azure and Office365 administration and support
• Strong knowledge of cyber security and best practices
• Windows server skills, including Server 2012-2019, Active Directory, DHCP, DNS, GPO, RDS, RD Gateway, File and print services
• Experience with storage administration, operational procedures and disaster recovery management
• Basic experience with SQL Server administration
• Knowledge of backup technologies & configuration, specifically Veeam
• Solid knowledge of scripting and Powershell
• Experience with mail management systems – knowledge of Mimecast would be beneficial
• Some vendor management exposure, especially in regard to carriers and third party service providers

About Us

Joining Lifestyle Solutions makes you feel like you are making a difference in people's lives. Our team is here because they care, and because of this, we have an enriching and rewarding culture within our teams. Other benefits include:

• Salary sacrificing options
• Team based culture and inclusiveness

Respect - Who we are and why we do it

We’re people who care. Lifestyle Solutions provides services to people with disability, young people and children in Out Of Home Care, their families and communities. Our customers receive services designed to meet their everyday needs and support them to achieve their goals. Our national workforce is committed to providing service that is reliable, responsive, flexible, friendly, empathetic and caring.

We believe everyone is equal.

We stand for everyone in society having equal opportunity and equal respect. We do this by providing our customers access to quality services and dedicated people who make a real difference in their lives. We believe this is everyone's fundamental right. You can learn more about us here.

Join Us - Next steps

All applications must be lodged online. If you have any additional questions please email [email protected] using the subject line: Network Systems Engineer enquiry via EthicalJobs.

A position description is attached.

We encourage you to apply as soon as possible as we will be actively shortlisting during the advertising period and reserve the right to close this advert prior to the advertised date.

We are an Equal Employment Opportunity (EEO) employer and are committed to diversity and inclusion in our organisation. We welcome diversity in all its forms; applications from under-represented communities and groups are strongly encouraged. We can provide adjustments to the recruitment process if required; please contact the Talent Team on 02 4014 7800 to discuss how we can help.

Our organisation is committed to protecting children and young people from harm. We require all applicants to undergo an extensive screening process prior to appointment.