• Full-Time 18 Month Maximum Term Contract

About the Organisation

Make a real difference in the lives of vulnerable Australians with this unique opportunity to provide both corporate expertise and community support. With a focus on people, not profit, Life Without Barriers’ corporate services team partners with our direct support staff, clients, and their families to ensure we continue our mission to change lives for the better.  If a truly inclusive, collaborative, and fast-paced work environment sounds like your next career move, this is an opening not to be missed.

Life Without Barriers is a leading social purpose organisation of 10,000 employees working in more than 500 communities across Australia. We support children, young people and families, people with disability, older people and people with mental illness. We work with people who are homeless and refugees and asylum seekers. Join a community of people dedicated to breaking down barriers.  

We want to employ people who reflect the diversity of our clients to ensure we can support each client's individual needs and wants. We encourage people of Aboriginal and Torres Strait Islander background and people with disability to apply.

About the role

Reporting to the Property Manager you will oversee the maintenance & contracts portfolio, working in partnership with the Facilities Maintenance Vendor. You will be responsible to manage the operations, maintenance and compliance obligations for all LWB owned and leased properties.

This is a full time 18 month maximum term contract, location Newcastle, Central Coast or Sydney.

Key Responsibilities

• Lead and manage a small team of Facilities contract officers, working in partnership with the Facilities Maintenance vendor to manage facilities maintenance including:
• Site escalations, complaints, access issues, Extension Of Time requests, quality, time and safety reviews
• Modification requests, multi trade works and vacate works
• Commercial cleaning
• Third Party inspection processing
• Survey tool outcomes and escalations
• Facilitate periodic maintenance requests review meetings with client services management, as required
• Ensure compliance obligations and maintenance are met all LWB owned and leased properties.
• Ensure the Facilities Contract team tickets are resolved in a timely manner
• Oversee the planning and performance of maintenance, including for leased properties, so it is carried out in a timely manner, with minimal disruption to both the property and its clients and identify potential issues.
• Manage the validation of invoices via the Vendor portal and cross check quotes/cost reconciliation to invoices received
• Manage the Newcastle Office Site
• Proactively offer solutions by analysing all reports and identifying trends and areas of improvement

Skills & Experience

• A Class C Driver’s License
• Demonstrated experience in contract management and execution
• Facilities Maintenance or Construction Experience
• Experience leading a property portfolio, including residential & commercial leasing knowledge
• Working knowledge of relevant legislative and regulatory environment for areas of business responsibility
• Demonstrated experience to persuasively and effectively negotiate
• Demonstrated experience in conflict and crisis management
• Ability to exercise good judgement within the context of risk management
• Ability to work collaboratively with a range of stakeholders including executive level stakeholders, peers, employees and external organisations
• Strong verbal communication skills, presentation ability and demonstrated written communication skills for the creation of reports etc
• Proficient ability in the use of the Microsoft Office suite of programs

Successful candidates will be required to clear probity checks including National Criminal History Record Check and Working with Children Check (where relevant to the role).

Benefits

• Join one of Australia’s leading social purpose organisations
• Full time 18 month maximum term contract, location Newcastle, Central Coast or Sydney.
• Excellent salary packaging benefits through Maxxia and monthly RDO’s

How to Apply

Include your resume and covering letter in one document, click ‘Apply Now’ and follow the prompts. For any enquiries including persons with disability that require adjustments, contact Debra Neil at [email protected] using the subject line: Facilities Contract Lead - Newcastle / Central Coast / Sydney enquiry via EthicalJobs.

To be considered for and appointed to a position at Life Without Barriers, you must be vaccinated against COVID-19 or hold a valid medical exemption certificate.  You will be required to provide evidence of your vaccination status during the recruitment process.

We are dedicated to playing our part to reduce the spread of COVID-19 and bring continuity of care and support to our clients. With this in mind, if you are successful, we will discuss with you an alternative to a face to face interview.

Life Without Barriers supports the Royal Commission into violence, abuse, neglect and exploitation of people with disability. We believe people with disability need to be heard and for these experiences to influence how support services like ours are delivered. View our statement here https://bit.ly/2GzZGWA