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Program Assistant - Shailer Park

Life Without Barriers (National)
  • Permanent Full Time position
  • Attractive remuneration including salary packaging & monthly RDO
  • Work for one of Australia's largest social purpose organisations
  • Due to COVID-19 we are currently working a combination of at home and in the office until further notice. 

About the Organisation

Life Without Barriers is a leading social purpose, not for profit organisation of 7,000 employees working in more than 440 communities across Australia. We support children, young people and families, people with disability, older people and people with mental illness. We work with people who are homeless and refugees and asylum seekers.   

We want to employ people who reflect the diversity of our clients to ensure we can support each client's individual needs and wants. We encourage people of Aboriginal and Torres Strait Islander background and people with disability to apply. 

About the Role

The aim of the Program Assistant is to actively support the Operations Manager in the referral process of clients, the review of client’s services, program related administration tasks and the management of the client data base. Demonstrate leadership and peer support to assist teams to achieve positive outcomes with the children and young people we support.

This position is being offered on a permanent, full time basis at our office in Shailer Park.

 Key Responsibilities

  • Provide administrative support to the Operations Manager.
  • Respond to emergent needs including rostering and shift filling.
  • Provide active support to staff, carers, children and young people by telephone or face to face as needed.
  • Review all direct support documentation as required on each shift to fulfil the functions of the role and provide support to other team members as required.
  • Comply with all Life Without Barriers policy, code of conduct, procedures and practices, external funding body requirements and legislation.
  • Apply and uphold principles of equity and anti-discrimination in the workplace and adhere to organisational and legislative Health, Safety and Environment requirements.
  • Fulfil other duties as required.

  Skills & Experience

  • Tertiary qualifications in the health or welfare field and/or relevant experience.
  • Demonstrated ability to develop positive relationships with a broad range of internal and external stakeholders.
  • Ability to maintain clients’ privacy and confidentiality.
  • Established problem solving and conflict management skills.
  • Strong written and computer skills for the creation of plans, programs, reports, correspondence and other documents.
  • Current First Aid certificate. 
  • Current Full Unrestricted Australian Driver’s Licence.


  • Work for one of Australia’s largest for-purpose organisations
  • Access to Salary Packaging through Maxxia
  • Monthly RDO

How to Apply

Include your resume and covering letter in one document, click ‘Apply Now' and follow the prompts.

For any enquiries including persons with disability that require adjustments, contact recruitment@lwb.org.au using the subject line: Program Assistant - Shailer Park enquiry via EthicalJobs

Applicants are encouraged to apply as soon as possible as applications are continuously reviewed prior to the closing date; and as such the closing date is subject to change without notice.

We are dedicated to playing our part to reduce the spread of COVID-19 and bring continuity of care and support to our clients. If you are successful, we may discuss with you an alternative to a face to face interview.

Life Without Barriers supports the Royal Commission into violence, abuse, neglect and exploitation of people with disability. We believe people with disability need to be heard and for these experiences to influence how support services like ours are delivered. View our statement (https://bit.ly/2GzZGWA)

How to apply

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